Call forward while phone is ringing.

[cliffa]

Hello all, does anyone know if it's possible to assign a call forward key that can be successfully activated while a phone is ringing? One of my customers wants to be able to call forward to voicemail, if he recognises the CLID of the incomoming call, and doesn't want to answer it.

Regards, Cliffa

 

[jsak]

I don't know if this will work or not, but what if you set him up with a Make Busy key, and when he sees a call he doesn’t want to answer he can hit the key. I’d imagine that it would send the caller straight to voicemail even if its ringing but I’ve never tested it before myself. Then he can just turn off the make busy button after a few seconds to make sure it went though.

 

[fonchick]

Hi Jsak,

The make busy key will not work for that. When activated, the call that was presented will still ring on the set and when the next call comes in it will go to voicemail. To stop the phone from ringing for me, I just quickly hit my second idle extension and press release and the phone will not ring out loud then.

Fonchick