Call forward when busy

[k3lvin]

Hey there,

If I set call forwarding to 7000 it goes to my voicemail which works.

But is there a way to forward to voicemail if I'm on the line busy

I set the following:
Its a M3903
Hunt to 7000
External Hunt to 7000
Call Forward NA to 7000
External Call Forward NA to 7000

(7000 is the voicemail)

Any help will be great, thanks

 

[johnpoole]

you missed class marks

cls cftd fna hta

the cftd removes the forward and hunt by type.. so you will only have fdn 7000 and hunt 7000... there is not a working forward busy (fba) forwards did calls to the att.. so that needs to stay sbd

john poole
bellsouth business
columbia,sc

 

[georges392]

hi guys

hope you can help ..at the hospital i work at there is no call queue at the appointment call center so patients are really pissed off they get busy lines or rings to eternity .....it would involve about 8 internal dn'S and could it be possible while they are waiting in queue with a option 61 with mermail to have a voicemail message that pops in like every minute that says if u wanna leave us a message please dial 0

is it too hard for a kinda newbie to do??? i know it would have to involve acd's in ld23

thanks

 

[tromas]

georges392
shouldn't really hijack this thread...start a new thread and you will get some help.

 

[acewarlock]

k3lvin: I think were having a Terminology problem. Could you post the TNB for your phone and then we can tell you what to change.




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