Call Forward To Voice mail

[Bucky101]

I have Embedded Voice mail and I want to setup a short code/button so users can Call Forward their phones to Voice mail.
This is particularly useful for a Receptionist after hours.

 

[intrigrant]

divert unconditional to *17

 

[tlpeter]

Set the call forward to voicemail.
This is a option.
No need to use the shortcode.

Homo sapiens non urinat in ventum

honey, i fried the IP Office !!!

Sarcasm, it's only one of the services I offer.

 

[Bucky101]

I don't think it is pete, I just went through all the short codes and button options and there is no call forward to voicemail.

 

[amriddle01]

No, he means under User Forwarding on R6 there is a tickbox to forward to voicemail, it isn't an option from shortcode features

ACSS (SME)
APSS (SME)

http://www.ipoffice.tel

 

[TomMills]

You can select it through the handset too Andy. you know, the ones you don't like....

http://www.twitter.com/tem1985

ACSS-SME
fo shizzle ma nizzle.

 

[amriddle01]

Don't swear at me

ACSS (SME)
APSS (SME)

http://www.ipoffice.tel

 

[TomMills]

hehe

OP what handsets are you using?

http://www.twitter.com/tem1985

ACSS-SME
fo shizzle ma nizzle.

 

[tlpeter]

Indeed, from the great T3 menu that is available on the T3 1400/1600 and the 9600 phones Andy


Homo sapiens non urinat in ventum

honey, i fried the IP Office !!!

Sarcasm, it's only one of the services I offer.

 

[iposcn]

I think DND will do the same thing...

 

[Bucky101]

I think DND just makes you phone go silent, I am using 16XX and 96XX

 

[tlpeter]

Then you should be able to do this from the phone itself.
You can do this from the menu or the options button.
Go to forward and select call forward all and voicemail as destination.


Homo sapiens non urinat in ventum

honey, i fried the IP Office !!!

Sarcasm, it's only one of the services I offer.

 

[IPGuru]

I cant see what the problem is with this one

*18 enables VM on handset
it will then go to VM if not answered

*08 to turn on DND will send the call straight to VM if enabled

unless you are tryuing to rerout a group call to vm in which case set a fallback group with VM enabled * put the prime group into out of service or night service depending on requirements

 

[Bucky101]

your kidding! the problem is I have been working with BCMs for so long I didn't think it would work like that :S