Call Forward to outside line

[johndeleon]

I have an option 61c and 3903 phone. I would like to set my phone to transfer to my mobile phone. What CLS or other options do I need available on my phone programming in order to be able to do that?

John De Leon

 

[bigindian65]

CFXA & make sure CFW is set to 10 or 12 instead of CFW 4

 

[acewarlock]

You may also have to change in the CDB (CFO to CFF) this alows the phone to control the NCOS of the call.

CFO = NCOS of the originating

CFF = NCOS of the Forwarding phone.

 

[johndeleon]

Ok. I made sure that CFXA was listed in CLS and it is. I also double checked my CFW and it's acutually set to 16. My CFWD used to work. I haven't made any changes, but now when I set it and call my set it still rings and goes to voicemail after 4 rings. What else should I check for? Thanks for your help.

John De Leon

 

[EddieDuece]

Do you need to add a 9 to dial out of your system? If so, did you define that in the number you are forwarding to?

 

[TAnselm]

Did you verify that your phone actually is forwarded?
Do you have a solid arrow next to the forward key?
Try taking it off forward and re-inputting the number.

 

[johndeleon]

Arrrhhh...duh...boy do I feel stupid...why didn't I think of that...that was the root cause...Thanks!

John De Leon

 

[TAnselm]

Because often the simplest solution, though it may be the best, is overlooked.

Glad you got it figured out.