Call forward to Mobile on hunt group

[kiellawson]

Query,

Ive been asked if i can setup call forwarding on an extension so out of hours all the calls that go through to that extension divert to a mobile when the call comes in.

i have setup the CFXA command and that works but the calls that come in are setup on a hunt group so that when the call comes in it will ring on that set extension but when busy forward onto the next extension. so setting up CFWD on that extension sets it to busy tone while it forwards the call this then not forwarding it to the mobile but then making the call carry on in the hunt group.

any ideas of how to get around this problem im probably missing something simple but im drawing a blank at them moment so any help is appreciated.

 

[Johnthephoneguy]

Are you forwarding on the Marped set?

JohnThePhoneGuy

"If I can't fix it, it's not broke!

 

[kiellawson]

the phone is setup so if can forward of that (i2002) by hitting FWD and entering the desired mobile number.

 

[kiellawson]

anyone ?

 

[scottydont]

Has the site got meridian mail or call pilot? if so maybe set up a time of day controler to divert to the mobile number after hours. I think the other only options are a call forward key activated by the user every night, or user selectable redirection (to change the fdn,efd,eht and hunt) , which again will need to be set by the user every night. Hope this helps.

 

[kiellawson]

it has meridian mail

and thanks for your reply