Call Forward on Busy

[tjc2013]

Hey all - I'm looking to do a call forward on busy only is this possible? If so can you show me how please.

Cheers

 

[trvlr1]

What kind of system, what kind of phone?

 

[tjc2013]

Yes agreed that is a bit vague.

Nortel CS1K and ip phone

Cheers

 

[M1spezi]

Change HTD to HTA (CLS) and define an HUNT number to which you want forward the call


Meridian, Callpilot, CCM (Symposium) from Germany

 

[KCFLHRC]

Forwarding and Hunting are 2 completely different things, Hunting is a busy condition and forwarding is a no answer condition. You need to figure out what you want. Most people send their Hunt and FDN to the same place but it doesn't have to be that way.

 

[M1spezi]

@ KCFLHRC He asked for callforward on busy ...

Meridian, Callpilot, CCM (Symposium) from Germany

 

[KCFLHRC]

Understood m1spezi, however, I think he may actually be looking for something else the Call Forward Busy since it only does this

description
Call Forward Busy (CFB) automatically routes incoming Direct Inward Dialing (DID) calls to
the attendant console when a telephone is busy. This capability is allowed or denied in the
Class of Service (FBA/FBD) of the telephone.
Operating parameters
On incoming DID calls, Hunting takes precedence, followed by Call Waiting, then Call Forward
Busy. In busy situations, the call hunts if the telephone has Hunting specified.

 

[Splic3d]

Also if you need to forward/hunt to an outside number, you will need to set cfxa (call forward external allowed) in the sets cls.

http://www.i3techgroup.com

Avaya/Nortel/NEC/Asterisk/Access Control/CCTV/DSX/Acti/UCx

 

[tjc2013]

Hey guys thanks for the responses with all your input i am nearly there.

One issue I have though is I can't hunt on busy internally, now I have read about this somewhere and didn't believe it - but I can confirm it's true. However there must be a way round or a setting that I have missed - anyone have any ideas please - cheers

 

[KCFLHRC]

Post a print out of the phone.

 

[tjc2013]

Thnaks for all responses I got it thanks OSI layer 8 problem (me and user).

Cheers again for assistance.