Hi:
Here's the situation: I have a 500 set (x2811) with HUNT and FTR FDN both going to DN 2810 (which is a 2616). When either an internal or DID call goes to 2811 and there is no answer, the call forwards to x2810. That much works OK. Problem is: I want the call to then go to voicemail on x2810 if nobody answers it, but the call never forwards to mermail. When I call x2810 directly vmail works fine. When the call bounces to x2810 as a call forward no answer (FTR FDN 2810 on ext2811), it just rings and rings...
I have a group coming in soon who needs this programming on several phones. Help!
Here's the situation: I have a 500 set (x2811) with HUNT and FTR FDN both going to DN 2810 (which is a 2616). When either an internal or DID call goes to 2811 and there is no answer, the call forwards to x2810. That much works OK. Problem is: I want the call to then go to voicemail on x2810 if nobody answers it, but the call never forwards to mermail. When I call x2810 directly vmail works fine. When the call bounces to x2810 as a call forward no answer (FTR FDN 2810 on ext2811), it just rings and rings...
I have a group coming in soon who needs this programming on several phones. Help!