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call forward from system

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jenalolo

MIS
Jan 17, 2020
25
PK
Hi it is BCM 400. Customer wants to be able to forward any extension to another destination (extension or Mobile no) from the management terminal (EM). Is it possible, can somebody guide?
 
You need to:
-Allow Redirect under Set programming
-Build a Route & Dest Code

At the set do:
Feature 4 Y XXX-XXX-XXXX
Y = Dest Code
X = phone number

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i was referring to element manager. Can we forward any user extension directly from element manager?? not form the TEL Set.
 
Good, can you please mention the steps to forward any extension from Element Manager. Actually the administrator wants that facility.
 
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