Hello -
Looking for a little guidance. I have a CICS with a Call Pilot 100. I have (1) user on the system I need to forward offsite.
The voicemail system answers and the caller presses an extension. The extension rings at the desk. If the extension is not answered, it goes to the CP voicemail box.
I'd like to make one extension still ring at the desk, but if not answered, call forward to a cellular. I do not want it to be able to take a message on the CP - all calls if not answered would forward offsite.
Is there a way to do this?
Thank you!!!
Looking for a little guidance. I have a CICS with a Call Pilot 100. I have (1) user on the system I need to forward offsite.
The voicemail system answers and the caller presses an extension. The extension rings at the desk. If the extension is not answered, it goes to the CP voicemail box.
I'd like to make one extension still ring at the desk, but if not answered, call forward to a cellular. I do not want it to be able to take a message on the CP - all calls if not answered would forward offsite.
Is there a way to do this?
Thank you!!!