I need to forward one of the ext in a phone to a long distance number. I have changed the CLS: to CFXA and changed the Redirection DN Length to 16. but I got a busy signal when i call this forwarded phone from an external line. the call went through fine when i call it from internal phone (4-digit)
I also created ACD DN to pointed to the LD number. It has the same issue. I can call it from internal phone but when i call it full number (external phone) i got a busy signal
It seems that there is something that prevent me to forward to LD number.
I also created ACD DN to pointed to the LD number. It has the same issue. I can call it from internal phone but when i call it full number (external phone) i got a busy signal
It seems that there is something that prevent me to forward to LD number.