Hi,
I´m searching for hours with no results:
We have a normal hunt group with a lot of stations. Working fine.
Some of the members are now in homeoffice and forward their station to their company cell phones.
Direct Calls goes through the forward, but never calls from hunt group?!?
Even had this issue: There are only 3 forwarded stations in the hunt (the others are in status aux) --> all calls go to queue, not to forwarding users.
Seems that hunt group can´t forward to external destinations? But why?
Tried with station forwarding and coverage remote. Always the same result: forwarding and hunt itselves are okay, but not together.
Checked all COS, COR and sys cov. All okay.
This is a strange problem for us and I have no idea.
Thanx a lot for your help,
Skubot.
I´m searching for hours with no results:
We have a normal hunt group with a lot of stations. Working fine.
Some of the members are now in homeoffice and forward their station to their company cell phones.
Direct Calls goes through the forward, but never calls from hunt group?!?
Even had this issue: There are only 3 forwarded stations in the hunt (the others are in status aux) --> all calls go to queue, not to forwarding users.
Seems that hunt group can´t forward to external destinations? But why?
Tried with station forwarding and coverage remote. Always the same result: forwarding and hunt itselves are okay, but not together.
Checked all COS, COR and sys cov. All okay.
This is a strange problem for us and I have no idea.
Thanx a lot for your help,
Skubot.