We have all calls go to hunt group 201. One ext receives those calls and the overflows to other groups. We recently upgraded and if the main reception area receives a call and she is on the phone it auto rolls to overflow. Previous to the upgrade it would ring for 15s then roll to overflow. Anyone have any ideas where i change that.
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Call flow question.
- Thread starter mk81596
- Start date
SuperJenks
Vendor
Sounds like call waiting is turned off on the group or the users personal extension under telephony tab.
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