call details

[suzytek]

We have an extension number (1234), we want to make a bill for this number.
In option 1C, how can I print the call details for this number? Like:
Date Time Number Dialed Duration

 

[acewarlock]

you need a CDR package.

 

[lretrievers]

CDR Call Detail Recording is what you are looking for as acewarlock said. We turn the features on in the PBX, and you will also need to have a software package to run reports.

 

[johnpoole]

both post are correct, those two seldom miss the bulleye... your opt will provide raw data for any station out of the box.. cdr data, a tty with usr tty and you get one line for each call.. a cdr package bundles that into reports for a single station, dept or weekly reports depending on the option... we use tab's but it's about 10 years behind in features...

john poole
bellsouth business
columbia,sc

 

[suzytek]

thank you all
how can i use CDR Call Detail Recording & turn the features on in the PBX?
and...
is there any ( LD ) to know the details and then i arrang in another program or i need a certain program?

 

[lretrievers]

You turn on CDR in LD 15 in the CDB, gatekeeper CDR_DATA and then on each route (LD 16. You need to configure a port or configure data buffering to collect the records.

Lastly, you will need a program of some sort to collect the data and be able to generate the reports. OTM is the Nortel product.

 

[suzytek]

Thank you lretrievers
But I think it's so difficult to me without the steps because I'm recent engineer in this field and I need more information and principles to inter this world.
Appreciated your help

 

[suzytek]

need help

 

[oceannative]

your opt will provide raw data for any station out of the box.. cdr data, a tty with usr tty and you get one line for each call..

John - I have another thread out there (CDR for dummies)-- can this be used for my question? I just need to print raw data out to a printer for one line - is this possible?