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Call detail in 61C

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ccompany

Technical User
Sep 27, 2013
12
IN
Hi,


I want to know how find incoming and outgoing call details in Nortel 61c (release 4) with DN. How can find that which DN was used to call in last time.
 
If you don't have some sort of 3rd party Call detail Recording/Call Accounting, you wont find this information. If you have a call accounting package you can look there.
30n30w
 
How can i see third party call detail recording feature.If not implement then how can i add this feature.
 
This would most likely be a pc or server external to the pbx. It would have a "bufferbox" connected to a serial output from the PBX. For example, I use VXtracker and can log on from anywhere within the network and see all collected call information, inbound/outbound calls, search by extension, number dialed, time of day, call type..etc etc etc....it also bills back departments for usage. All of this software would be separate from the PBX.
 
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