Call detail in 61C

[ccompany]

Hi,


I want to know how find incoming and outgoing call details in Nortel 61c (release 4) with DN. How can find that which DN was used to call in last time.

 

[30n30w]

If you don't have some sort of 3rd party Call detail Recording/Call Accounting, you wont find this information. If you have a call accounting package you can look there.
30n30w

 

[ccompany]

How can i see third party call detail recording feature.If not implement then how can i add this feature.

 

[30n30w]

This would most likely be a pc or server external to the pbx. It would have a "bufferbox" connected to a serial output from the PBX. For example, I use VXtracker and can log on from anywhere within the network and see all collected call information, inbound/outbound calls, search by extension, number dialed, time of day, call type..etc etc etc....it also bills back departments for usage. All of this software would be separate from the PBX.