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Call Coverage Time

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Jerom

IS-IT--Management
Mar 10, 2014
69
AE
Hi,
i have a requirement to configure an extension to send the calls to a mobile number during a Particular time Period.

when Extension 1222 Receives a Call between 16:00 to 19:00 hours, the call should go to a Mobile Number. all other time conditions, the call will ring on the Extension 1222. can someone guide me, how i can set this in CM5 system.
appreciate the help.

regards,
Jerom.
 
See if you can set up coverage time-of-day and coverage remote. The coverage remote can be set up to route to an external number, then applied to a new coverage path and then set on the coverage time-of-day.
 
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