Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Call Center Peak Usage

Status
Not open for further replies.
1nycty

1nycty

Technical User
Aug 16, 2015
15
US
Why when I log into my Web License Manager in the column where it says Peak Usage (last 7 days):qty/% for Number of CCR Concurrent Agents (value_CCR_AGENTS) the number never changes? Is it because there is something occupying my licenses 24/7. it always is displaying 70/83.33% and never changes.
2019-02-26_081324_byvl3r.png
 
Status
Not open for further replies.

Similar threads

Stryker570
  • Locked
  • Question
Call center agent queuing
Replies
1
Views
100
BIS
BIS
N
  • Question
Outbound call status
Replies
0
Views
132
noureddine007
N
Z
  • Question
Abandon call query
Replies
2
Views
342
zameerjafri
Z
D
  • Question
incoming call from SP
2
Replies
34
Views
2K
Dmitriy_Nik
D
Ann808
  • Locked
  • Question
Verint.DPA.DCUBrowserService.exe High Memory Usage in Citrix Environment
Replies
0
Views
149
Ann808
Ann808

Part and Inventory Search

Sponsor

Back
Top