Apr 8, 2011 #1 btrain08 Technical User Apr 13, 2009 332 US Where in disp capacity can you see the amount of call center agents you are allowed and used. I need to add 10 agents to a new call center queue.
Where in disp capacity can you see the amount of call center agents you are allowed and used. I need to add 10 agents to a new call center queue.
Apr 8, 2011 #2 Klees Technical User Jun 10, 2008 190 US on my page 5 I have Logged in ACD agents section- it shows used/avail/limit hope that helps Upvote 0 Downvote