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Call Back Feature issue

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Sarlen

MIS
May 16, 2007
23
US
So with some very good advise from a few members here I was able to change the number to pick up an outside line from a 9 to an 8. This problem now is that the dial back feature on the phones is still trying to dial a 9 when you choose to dial someone back from an outside number. Does anyone know where I can find this setting to change it?

 
It is most likely the prefix in the line settings. change it to 8. when an incoming call comes in does it put the 9 on the caller id?
 
Yes the 9 is showing on the caller ID. And where do I find those line settings? =)
 
After I asked I found it, problem is its grayed out and I can not edit it.
 
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