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Call Accounting
- Thread starter Drue
- Start date
This will start a series of "I suggest this company" which I prefer to avoid, but I can say this:
~You want to check with customers of the product you get - ask for and call references.
~Compare how fast various products can process, say 30,000 call records.
~Make sure you can utilize your companies Enterprise SQL Server to store the records. Then you'll never have to back up data on your own.
~Ask for the product support number, then call it and see how long you wait for an answer.
For hardware besides a basic desktop PC, all you need is an available SDI port in your PBX and maybe a serial port call record buffer that can hold enough records (maybe a few days worth) to allow you to reboot the call accounting PC and perform maintenance on it.
GHTROUT.com | FAQs | Recent Replies
~You want to check with customers of the product you get - ask for and call references.
~Compare how fast various products can process, say 30,000 call records.
~Make sure you can utilize your companies Enterprise SQL Server to store the records. Then you'll never have to back up data on your own.
~Ask for the product support number, then call it and see how long you wait for an answer.
For hardware besides a basic desktop PC, all you need is an available SDI port in your PBX and maybe a serial port call record buffer that can hold enough records (maybe a few days worth) to allow you to reboot the call accounting PC and perform maintenance on it.
GHTROUT.com | FAQs | Recent Replies
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