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call accounting - log incoming calls

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wallst32

MIS
Apr 14, 2003
545
US
We use Call Accounting in MAT Navigator to log all outgoing calls. I would like to now do the same for incoming calls. Can anyone walk me through the general steps on how to do this?

To track the outgoing calls, there is an external device that temporarily stores the information from the PBX. A PC then pulls the data from this external device at scheduled times.

TIA
 
You have to tell the incoming trunk routes to include incoming calls on the CDR. Dont remember the prompt at this second but you can find in LD 16 in the NTPs
 
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