Caching and Shadowing

[ednachman]

I got the following BSOD with the following information, "A problem has been detected and Windows has shut down to protect damage to your computer’

If this is the first time you’ve seen this Stop error, restart your computer. If this screen appears again, follow these steps:

Check to be sure you have adequate disk space. If a driver is identified in the stop message, disable the driver or check with the manufacturer for driver updates. Try changing video adapters.

Check with your hardware vendor for any BIOS updates. Disable BIOS memory option such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart our Computer, press F8 to select Advanced Startup options, and then select Safe Mode.

Technical Information:
***STOP: 0x0000008E (0xc0000005,0x80534530,0x9c070B2c,0x00000000)

Beginning dump of physical memory.
Physical memory dump complete. Contact your System Administrator or technical support group for further assistance


Where in my BIOS or where can I disable caching and shadowing? What is caching and shadowing?

 

[micker377]

Go into BIOS setup (usually hit the "del" key during boot). Go to Advanced Setup. Scroll down to the "video caching" and "shadowing" lines. Make sure all the shadowing is disabled.

 

[ednachman]

The only "cache" I could find was "CPU Level 1 Cache" and "CPU Level 2 Cache." There wasn't any shadowing lines. I did disable the two caches and waited for half an hour for the boot up and when it didn't boot up after a half hour I re-instated the caches.

 

[satrow]

Start it in safe mode and use the event viewer to check if anything was logged at the time of the crash.

I've seen this cured by changing video drivers and also by replacing the PSU.

Andy.

 

[ednachman]

You may be right about the video driver, I have a Radeon 9700 Pro. It seems that ATI is constantly updating their drivers. As far as the PSU goes, I have a Antec True550. How can I test the PSU?

 

[satrow]

You can do a 'quick PSU test' by running a 'minimal' boot; just 1 RAM stick, Graphic card and hard drive; if that 'cures' the ill, add one item at a time.... It may be that one 'line' of your PSU is faulty or you may find that a different item triggers the fault.

For ATI drivers, I often find that using Omega drivers (omegacorner.com ?) sorts it - but uninstall the ATI Control Panel first! And follow the instructions - you may need to uninstall from Safe Mode.

Andy.

 

[micker377]

That's why I specified the "video" and "bios" cache. They don't show up on the opening screen, you have to scroll down to see them. What type of BIOS do you have?

 

[ednachman]

I have a ASUS P4G8X MOBO with their latest Bios setting, 1006. I scrolled through every line and couldn't find the caches you're refering.

 

[cdogg]

If the problem just started happening, I HIGHLY doubt that it has anything to do with BIOS settings.

We need to slow down a bit. You have quite a few suggestions on your hand, so please respond to things you've tried:

1) What version of Windows?
2) Did you start in safe mode by hitting F8 during bootup? (if you get in and you have XP, then try using a restore point from a time before the problem started to occur)
3) Did you test the PSU using the method satrow laid out?
4) Have you gone out to Microsoft's site and searched for suggestions on your Stop error number?


~cdogg
[tab]"All paid jobs absorb and degrade the mind";
[tab][tab]- Aristotle
[tab][navy]For general rules and guidelines to get better answers, click here:[/navy] faq219-2884

 

[ednachman]

My OS is XP Pro. I went up to ATI and they had a new updated driver version which I installed and as of this time there hasn't been any problems. If I do get a BSOD I'll check on the PSU test. I'd just as soon wait for anymore testing if the system is now working. I'll keep you informed. Thanks for the suggestions.

 

[jackie190]

I was using window ME and I tried to update it with window xp disk.
The same error.

However, I use ANOTHER NEW formatted harddisk and I still got the same error.
So I suspect I should do something to my video card/ BIOS/ RAM?

Here's my hardware spec:
CPU: 0051T PROCESSOR MODULE, 80526, 700, 256K, 100FSB, SLT1
Motherboard: 27HRF CARD (CIRCUIT), PLANAR (MOTHERBOARD), W/O-AUD, TXXXr, COPPERMINE
video card: 0040U CARD (CIRCUIT), GRAPHICS, 32MB, NVIDIA, M64, DIMENSION

IT's a dell Dimension XPS Tr 700


Anyone can help me? Thanks so much!!!!

 

[gronne]

I too have had this error on a Dell Dimension 4600. I changed two things right before the first time I saw it:

1) Added 512MB Kingston PC 2700 DDR

2) Added an NVIDIA FX5200 128MB GPU (250W min req)

I've suspected that I'm getting these error either because one RAM stick is Dell and one is Kingston. Or because I'm pushing the limits of my PSU with my new graphics card.

Any thoughts?

 

[satrow]

I suggest you download and install the latest nVidia drivers and ensure you have DirectX 9.0b installed. If still no go after that, PSU?

Andy.

 

[gronne]

PSU = Power Supply Unit

 

[ednachman]

After getting various BSODs, some without explanations, ASUS is going to replace my motherboard. This is in conjunction with me unable to conect to the ethernet, having to disable a smrtgrd on the ATI card, and losing the ability to start some programs that had been working previously. Thanks for everyone's suggestions. Hopefully the MOBO replacement will be the answer.