CA or LA buttons on softphone

[techmikepgh]

Is it possible to put call appearance or line buttons on the softphone?

I know this isn't how it's supposed to work, I'm just trying to set it up on one softphone for monitoring purposes.

FWIW I have the IP Office Softphone 3.0. (Only one I could get working).

 

[tlpeter]

I never programmed any buttons in manager for the sofphone.


BAZINGA!

I'm not insane, my mother had me tested!

 

[techmikepgh]

I don't see a way to set them up in manager, but in the softphone itself you can right click the "feature" buttons to edit.

There's a "custom" button option that allows for a feature code, button label, and feature. But I have no idea what to put in for the "feature code options".

 

[tlpeter]

That codes can be found in manager
Like pickup any is *30 by default.
You just program a button that dials *30

BAZINGA!

I'm not insane, my mother had me tested!

 

[techmikepgh]

That much I know, but I don't know of a shortcode to make the actually CA's appear.

 

[IPGuru]

Softphone does not have buttons in the same way that ad Digital or IP phone does.

Call temperance keys are um-necessary anyway.
make sure the ICR for the user points at the softphone extn.

when the number is rung the softphone will ring & show who is calling



Computers are like Air conditioners:-
Both stop working when you open Windows

 

[mattKnight]

Not sure about the new versions, by PMPro IP would obey the programmed CA keys. That is if you only wanted to handle 1 call at a time, you removed teh 3rd CA key and then reserved last CA.

Not sure it helps though...

Take Care

Matt
I have always wished that my computer would be as easy to use as my telephone.
My wish has come true. I no longer know how to use my telephone.