C3PO error when opening a shared folder

[jtomasone]

We are a little stumped here. We are running GW 6.5 backend but users still have the 5.5 clients. A large amount of folders were shared out to many people. When SOME of them open the folder, they get a C3PO error. I know its a third party NLM that piggy backs to NetWare and Novell does not support it.

Any ideas?

P.S. One of the TIDs suggests that Netscape was installed at one time, etc. This is not the case here.

J

Janis Tomasone
Senior Computer Programmer/Analyst

 

[jtomasone]

Hey, never mind. I found out what the answer was to my own question. Do you want to know the fix? Well, it was that GroupWise 5.5 as well as 6.0 was on the desk top. We have over 8,000 users so this could be an oversight. I believe that GW 5.5 has one old C3PO that was installed. SO, the fix is to remove 5.5 and the old C3PO, reinstall 6.0 and your o.k.

Janis

Janis Tomasone
Senior Computer Programmer/Analyst