Button Speed Dials

[Vmail]

I know that I have asked this before, but I am still having problems with a IPO 403.

I am trying to have a button on a phone dial the following:
222-555-1212 then pause 3-4 seconds, then dial 323 an extension. I cannot get this to work no how, no way? Any ideas? I tried the p and , and d then the 3 digit extension, but none work. It appears the IPO sends all the digits at once instead of pausing then dialing the 3 digit. All I am trying to do is have a speed dial to a person on another pbx that is answered by an AA and opt out their 3 digit extension?

Vmail

 

[Morrack]

Did you use a capital D? Also, try Y (which is actually documented now in the R3 manager help files, very cool) although D should be the correct one.

I'm assuming you're using digital trunks?

Peter

 

[Vmail]

Didn't try capital D. I am using analog lines. Does this make a difference?

What does 'Y' do?

Thanks Peter!

 

[Morrack]

Big difference. Y, D, etc. all rely on feedback during the dialing process from the CO. With analog trunks you will get no such feedback. It should work with multiple commas in your dialstring: 5551212,,,,123

You really need to setup a test number that will always dial out on a specific trunk, then connect a butt set (test telephone set) to that line and listen in on exactly what is happening. You may find that you hear dialing, then ringing, then 3 digits dialed over the ringing, then the far end AA answers. If so just add more commas.

If however you hear all the digits dialed at once in spite of multiple commas, then try removing the ; in your shortcode used to trigger the dialout pause ext. For example:

SC 123 <- notice no ; character
TN 2125551212,,,,123


CAUTION: BE CAREFULL about removing the semicolon character from any default dialout shortcodes. Whatever shortcode will match 911 MUST HAVE the semicolon. I have observed on certain firmware releases that no semicolon can prevent you from dialing 911.


Peter