Button similar to Team in Avaya enviroment. 3

[rgraszk]

Hello
Our customer moves from Communication Manager to IPO, in CM world Team Button works in that way:
- flashing when call comes into team extension and when you press once you will see incomming number and you can decide answer that call or not
Im looking for similar feature button in IPO world...
I know User button but cannot see incomming number to that user.
Is there a way to check before answer call who is calling? Maybe other feature?

 

[IPGuru]

The term in the IP office world is group

Program a group button on the handsets
& route the calls into a group

Also enable DSS status in System/Telephony to see the call details before answering (works for both Group & User Buttons)


Do things on the cheap & it will cost you dear

ACSS

 

[rgraszk]

It works!!
Thank You IP Guru.

 

[IPGuru]

I have marked your post with a * because you have come back to confirm the solution which many forget to do.
Marking successful posts like this helps others who have similar problems


Do things on the cheap & it will cost you dear

ACSS

 

[rgraszk]

IPGuru
Great idea, i spent lot of time trying different solutions but when somebody confirmed it works is much easier.