Busy delay forwarding to voice mail 2

[Nublin]

Hello,

I have a couple of users that want to have the forwarding of voicemail delayed by a couple of rings so that the other person has an option to pick up the line.

I was just wondering what the best way to do that is? They did mention that the telephones used to have this feature with and were once configured with MCR, but are now SCR and SCN so they can see when the other is on the telephone. Is there anway to have both? Thanks

Telephones...

REQ: prt
TYPE: tnb
DES 2616D
TN 000 1 10 03 VIRTUAL
TYPE 2616
CDEN 8D
CTYP XDLC
CUST 0
AOM 0
ERL 0
FDN 3690
TGAR 1
LDN NO
NCOS 0
SGRP 0
RNPG 187
SCI 0
SSU
LNRS 16
XLST
SCPW
CLS CTD FBA WTA LPR PUA MTD FNA HTA ADD HFA
MWA LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD SLKD CCSD SWD LNA CNDA
CFTA SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUD DNDD CFXD ARHD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USMD USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC DNDY DNO3 MCBN
CDMR MCDD T87D PKCH
CPND_LANG ENG
RCO 0
EFD 3690
HUNT 3690
EHT 3690
LHK 0
PLEV 02
DANI NO
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
DNDR 0
KEY 00 SCR xxxx 0 MARP
CPND
NAME Dxxxxxxx xxxxxx
XPLN 27
DISPLAY_FMT FIRST,LAST
01 SCN xxxx 0
CPND
NAME Bxxxx xxxx
XPLN 27
DISPLAY_FMT FIRST,LAST
02 SCN xxxx 0
CPND
NAME Mxxxxx xxxxx
XPLN 27
DISPLAY_FMT FIRST,LAST
03 BFS 000 1 08 04
04 RGA
05 MCK
06 MIK
07
08 ADL 16
09 AO6
10 RNP
11 CFW 4
12 TRN
13
14 MWK 3690
15
DATE 29 MAR 2011



REQ: prt
TYPE: tnb
TN 000 0 10 12
DATE
PAGE
DES

DES 2616D
TN 000 0 10 12 VIRTUAL
TYPE 2616
CDEN 8D
CTYP XDLC
CUST 0
AOM 0
ERL 0
FDN 3690
TGAR 1
LDN NO
NCOS 0
SGRP 0
RNPG 187
SCI 0
SSU
LNRS 16
XLST
SCPW
CLS CTD FBA WTA LPR PUA MTD FNA HTA ADD HFA
MWA LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD SLKD CCSD SWD LNA CNDA
CFTA SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUA DPUA DNDD CFXD ARHD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USMD USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC DNDY DNO3 MCBN
CDMR MCDD T87D PKCH
CPND_LANG ENG
RCO 0
EFD 3690
HUNT 3690
EHT 3690
LHK 0
PLEV 02
DANI NO
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
DNDR 0
KEY 00 SCR xxxx 0 MARP
CPND
NAME Bxxx xxxxx
XPLN 27
DISPLAY_FMT FIRST,LAST
01 SCN xxxx 0
CPND
NAME Dxxxx xxxxxx
XPLN 27
DISPLAY_FMT FIRST,LAST
02
03 BFS 000 1 08 04
04 RGA
05 MCK
06 MIK
07
08 TRN
09 AO6
10 RNP
11 CFW 4
12 TRN
13
14 MWK 3690
15
DATE 29 MAR 2011

 

[GHTROUT]

Here is info on "number of rings before FDN"

http://www.ghtrout.com/rdr/rco.html

--
Nortel Resources at GHTROUT.com
--

 

[cmawbey]

change the RCO setting t either 1 or 2.. to check what they are set to you will need to reference the CFN setting in the RDR block

to check

Ld 21

REQ: PRT
TYPE: RDR
TYPE RDR_DATA
CUST 0
CFN0 X
CFN1 Y
CFN2 Z
DFN0
DFN1
DFN2

so if say CFN 1 is set to 6 then change the RCO setting of the TN to RCO1

 

[Nublin]

So would that also work if the first telephone is busy? That is the real problem, I should have mentioned above. One of the users receives a high volume of calls and the other helps when she is on the telephone.

>ld 21
PT1000

REQ: prt
TYPE: rdr
TYPE RDR_DATA
CUST 0

TYPE RDR_DATA
CUST 00
OPT CFF CFRD PVCD CWRD MCI
FNAD FDN
FNAT FDN
FNAL FDN
CFTA NO
CCFWDN
CFN0 4
CFN1 5
CFN2 2
DFN0 4
DFN1 5
DFN2 2
DNDH NO
MDID NO
NDID NO
MWFB NO
TRCL 0
CRT0 00 00 00 00
CRT1 00 00 00 00
CRT2 00 00 00 00
CRT3 00 00 00 00
DAY0
DAY1
DAY2
DAY3
HOLIDAY0
HOLIDAY1
HOLIDAY2
HOLIDAY3

 

[GHTROUT]

When a line is busy, it goes to the HUNT target on the first ring.

Read up on Call Redirection here:

http://www.ghtrout.com/rdr/

--
Nortel Resources at GHTROUT.com
--

 

[Nublin]

Cheers