Build a hunt group

[mars1947]

I need to build a hunt group in the switch for numbers 4201, 5201 and 6201 on one phone hunting then to 4205, 5205 and 6205 on another phone. They are using keys 3, 4 and 5 on both 3904 phones, key 0 belongs to the individual with voicemail, switch is option 11c. Not sure of which ld to use or what commands to enter.

 

[johnpoole]

ld 18
new
grp



john poole
bellsouth business
columbia,sc

 

[johnpoole]

wronge post, your looking for group hunt not group call, it is also in 18

john poole
bellsouth business
columbia,sc

 

[johnpoole]

ld 18
new
ght


john poole
bellsouth business
columbia,sc

 

[johnpoole]

REQ  new
TYPE ght
LSNO 254
DNSZ 4
SIZE 20
WRT  (ADDS: MEM: 0 DISK: 0.0)
STOR 0 7711
WRT
STOR 1 4940

the just add members as needed

john poole
bellsouth business
columbia,sc

 

[mars1947]

Ok, i've written all six numbers to hunt group 21, do I need to change any classes on the sets? Right now I get a busy to the second number when the first is in use.

 

[mars1947]

I should mention that numbers 5201 and 6201 as well as 5205 and 6205 are phantoms, still can't get it to roll over from first phone to the second.

 

[acewarlock]

You have 2 phones, each phone has 3 ext on them and if the 1st phone is busy you want then to hunt to the other phone and vise verser.????

 

[mars1947]

I have two phones, 4201, 5201, 6201 on phone #1, 4205, 5205 6205 on phone #2. I want to hunt in this order 4201,5201,6201,4205,5205,6205. When the first three are busy on phone #1 it should roll over to phone #2, 5201 6201, 5205 and 6205 are phantoms.

 

[johnpoole]

you have to build a hunt group pilot number and call that, for short hunt i use cls hta and hunt xxxx and just chain that station to station

john poole
bellsouth business
columbia,sc

 

[acewarlock]

On Phone 4201 make HUNT 4204 LHK 3.
On phone 4205 make HUNT 4201 LHK 3.

 

[acewarlock]

Correction

On Phone 4201 make HUNT 4205 LHK 3.
On phone 4205 make HUNT 4201 LHK 3.

 

[acewarlock]

Correction to my Correction.

On Phone 4201 make HUNT 4205 LHK 2.
On phone 4205 make HUNT 4201 LHK 2.

 

[johnpoole]

a lot of very good ways to do hunt int this box, lhk is the fastest

john poole
bellsouth business
columbia,sc

 

[mars1947]

The LHK trick will not work because the numbers are on keys 3,4 and 5 on both phones. Key 0 has my persons unique phone number for herself and voicemail. So do I use 4201 as the pilot number? I don't get prompted for a PLDN, I must not be entering the proper commands.

 

[mars1947]

How do I build a hunt group pilot number?

 

[mars1947]

Been fighting this all day, I have two phones, 4201 key 3, 5201 key 4, 6201 key 5 on phone #1, 4205 key 3, 5205 key 4, 6205 key 5 on phone #2. I want to hunt in this order 4201,5201,6201,4205,5205,6205. When the first three are busy on phone #1 it should roll over to phone #2, 5201 6201, 5205 and 6205 are ghost numbers. Number 4201 is a DID that all outside calls will come in on, key 0 on each phone is the individuals number with voicemail. I would like to build a hunt pattern in the switch but I haven't been able to with all the instructions so far. I have built a hunt group with all 6 numbers stored 0-5, but it will not roll over to 4205 when 4201,5201 and 6201 are in use.

 

[PyrotechAC]

Could someone please elaborate on the lhk? How does one modify the TN or ? to create the hunt to the next extension? Secondarily, how does one place a call appearance on another set's button for the other extensions one is creating in the hunt group?

Thanks in advance!

 

[mars1947]

LHK (Last Hunt Key) refers to short hunting. The call hunts up the keys until it reaches a feature key, an unassisgned key or the Last Hunt Key (LHK).

 

[PyrotechAC]

What overlay would one use to do what John posted previously? How does one set cls hta and hunt?

thanks, as always.
Alan


Johnpoole wrote:
you have to build a hunt group pilot number and call that, for short hunt i use cls hta and hunt xxxx and just chain that station to station
john poole
bellsouth business
columbia,sc