Bug 1500 on SL1-XT

[Sff8469]

Hello All,

Recently I Bug 1500 appeared on our terminal and has not stopped nor has anything I have tried stopped it. Does any one have any info besides what system messages book says. Or maybe some tips on how stop it. Thanks​

BUG1500 0CFD80 0D7B72 07D5E6 07D3A8 07A055 079F8C
BUG1500 : 09BDC9 000000 3E1B59 000500 001200 000000 09BDC9 000005 4715 000084 005174 000000 000000 000000 000000 000000
BUG1500 0CFD80 0D7B72 07D526 07D3A8 07A055 079F8C
BUG1500 : 09BDC9 000000 3E1B59 000500 001200 000000 09BDC9 000005 4715 000084 005174 000000 000000 000000 000000 000000

 

[Firebird Scrambler]

I've found three records that might help

Fault
BUG1500 mesages from switch, when using phantoms to divert calls to BRI port

Solution
Take out Phantom and congigure in IDC table

Details
BUG1500 messages from switch. Caused by a call from another switch over ETSI QSIG from a dealer board type system hitting phantom on DCFW to BRI port.
BUG1500
BUG1500 : 0007648C 00000026 004A84FF 00000207 00008218 00001FD8 00001820 0
0000
0000 00000000 00000000 0 6323 00002084 00001A78 00000000 00000000 00000000
0000
BUG1500 + 0471C390 04443B28 047F8320 047F7D2C 04FA382E
BUG1500 + 04F9CC40 04F9C79E 04F9C0F0 04E43144 04E42102
BUG1500 + 04DF92C2 04DF6D1A 04DEAFE6 04DEED02 04DEE08C
BUG1500 + 04DEC520 04DEB6E8 04DEAFE6 04DE31AC 04DE2EE2
BUG1500 + 04DE2C36 04DE167C 04DE15B0 04C012F4 04BFE672
BUG1500 + 04BFE408 04B4C94E
In the above message we can see the extn 6323 and the number 1820. 1820 converts to t/n 24-0-8-0 which is a BRI extn 8701.
6323 is a phantom t/n on DCFW to 8701.
Calls arrive at the 3rd party switch to a analogue port which is on call forward on no reply to our switch xtn 6323. Extn 6323 is a phantom on DCFW to BRI extn 8701. As the call goes via a phantom this is badged as a 500 tyope analogue port, not a data port like the BRI. The meridian allows the call to pass ok to the BRI port but obviously does not like it so it outputs the BUG message.

Solution
If 6323 is removed and the replaced as an entry in the idc table, the calls proceed with no BUG messages.

In this case the cust required the call to go thru phantoms as he required the CFW information for his FAX server connected to the BRI port. (So he could tell who the fax was destined for).

I then captured the Q931 messaging to see if there was any call forward info from the originating switch as this info could have been used to discover the originally dialed number, but the far end switch never sent any call forward info.

###################################################

Fault
BUG1500 CONTINUALLY OUTPUT

Solution
Fit MPLR21159 and possible INI / RELOAD to stop BUG's
superceded by P22276 at rel 4.50W, all hardware platforms
MPLR21159 Rls 3.0 & Rls 4.0 MPLR22276 for Rls 4.50W

Details
BUG1500
% BUG1500 : 00000000 0046A27F 00000500 0000800A 00000000 00000000 2 00000001
0000
% 0001 00000000 0 1021 00001084 000012A1 00000000 00000000 00000000 00000000
0000
% BUG1500 + 0475B3B8 0444AD20 048A65B6 046F338A 046F31FE
% BUG1500 + 046F271A 046F1CBA 04BD92F4 04BCDDB6 04BCC5D2
% BUG1500 + 04BCC436 0AB8346E 04BC88A4 04BC87CC

BUG1500 is continuously being generated by the system.

BUG1500 parameters to NUM_DN_MEMBERS do not identify a valid SL1 DNBLOCK Procedure GET_DN_MEMBERS

BUG1500: 000A04B6 00000000 0059B752 00000500 0000821A 00001D88 000A04B6 5 0062 E16A 0055644A 00000000 0 1687 00000084 00007861 00000000 00000000 00000000 0000 046CA73C 044354F4 047E9A4A 04AA205E 04AA1BE0 04A95F12

- The 3rd field is the Call Register pointer (0059B752).
- The 4th field is the MAINPM and AUXPM (00000500) 05 is ringing state.
- The 5th field usually is the originating TN (0000821A) which is a bogus TN - just ignore it.
- The 6th field is the terminating TN (00001D88) and in this case, it is channel 29 18.
- The 13th field is the dialed DN (1687).
- The 14th field is digitload and digitunload (00000084).
- The 15th field is the outpulse digits backward (00007861).
Cause:
DTI loop 29 is programmed as COT and supervision is defined as YES causing Call register to get stuck against some of the channels on DTI loop 29 (COT did not have supervision capability).
Note:
BUG1500 information from our site appears to be one address less.

####################################################

Fault
BUG1500 printed while 7-digit DN is being converted to E.164 international DN using CLID entry.

Solution
mplr30789 rls 7.00Q

Details
CS1000E rls 7.00Q using CLID table to convert a DN to E.164 number

BUG1500 printed very frequently, e.g.
*% BUG1500
*% BUG1500 : 00000000 0EF20698 00000300 22120084 00006804 00000000 6 00000001 0EDA
*% 9E78 00000000 0 4628 8264 0 0 0 0 0
*% BUG1500 + 00B07AA2 01E34C6C 00953DD1 0095348B 0093B578
*% BUG1500 + 00946C17 009437C1 0092BC6C 00B57492 01E2FEEC
*% BUG1500 + 00AC7775 00AC5C60 00AC2633 00AC13EA 00ABCCB4
*% BUG1500 + 01EFE991 01E092DB 01E080FE 01E079AD 01E06F56
*% BUG1500 + 01E69B33 01E6931C 01E62010 01E5D39A 01CBDA96
*% BUG1500 + 01CBD5A1 01CBD511 01CB8FBD 01CB1C1E 0119C9EA


rds from rptbug DIAG100:
pdt> rdgo 1214
[1214] 17/03/2011 11:37:12 DIAG0100 Diagnostic - Detailed stack trace: BUG1500
pdt> rds 7
[1214] 17/03/2011 11:37:12 DIAG0100 Diagnostic - Detailed stack trace: BUG1500
edi = 0235e000 esi = 01500064 ebp = 02c96b48 esp = 02c96b18
ebx = 02c96b20 edx = 00000000 ecx = 000005dc eax = 000005dc
eflags = 00000202 pc = 019efc04

Return Address Stack:
00b07a49 (BUG_PARMS+71)
01e34c6c (NUM_DN_MEMBERS+dc)
00953dd1 (CSAI_HANDLER$CONVERT_E164_DN$GET_OCS_CLID+85)
0095348b (CSAI_HANDLER$CONVERT_E164_DN+a7)
0093b578 (CSAI_HANDLER$INSERT_XFER_IE+49c)
Stack (top = 0x2c96b18):
02c96b18: 02377b54 0235e5f0 0235e000 01500064 02c96b48 02c96b18 02c96b20 00000000
02c96b38: 000005dc 000005dc 00000202 019efc04 02c96b84 00b07a49 01500064 000005dc
02c96b58: 00000000 00000000 00000000 00000000 00000000 08f2221b 0f1a7351 00000000
02c96b78: 0235e000 0235e5f0 02377b54 02c96ba4 01e34c6c 000005dc 0024e305 0024e2ec
02c96b98: 0235e000 0235e5f0 02377b54 02c96bcc 00953dd1 00000000 0235e5f0 02377b58
02c96bb8: 00000000 011b3749 0235e000 02377b54 02377b58 02c96c44 0095348b 02c96c48
02c96bd8: 02c96f64 02c96c48 0235e5f0 00000000 02c96bf0 00000000 00000013 00000000
02c96bf8: 00006804 0f19649f 08f31a6a 0f19655a 08f31a1a 0f1965c5 08f14e7e 08f14bd5
02c96c18: 00003501 0f1a7351 08f2221b 0f1a73d6 08f22211 0f1a73f8 08f221c1 08f219d2
02c96c38: 0235e000 02c96f64 02c96f64 02c96d30 0093b578 02c96f64 0024e335 00000010
02c96c58: 00003501 00000000 02c96ccc 02c96cd0 00000001 0ee5b238 0024e37e 0000004f
02c96c78: 00000001 0024e333 00000002 0ee5b238 0024e37e 0000004d 00000002 0024e330
02c96c98: 00000001 00003501 00000000 00000000 0024e335 0024e333 08f31a6a 02c96cf4

[1215] 17/03/2011 11:37:12 DIAG0100 (cont'd)

Return Address Stack:
00946c17 (CSAI_HANDLER$CSL_ONOFF_DISC+1d77)
Stack (top = 0x2c96cb8):
02c96cb8: 0ef1a110 0024e335 00003501 00000000 00000000 00000009 00000004 0000a261
02c96cd8: 0000013f 00000000 00000000 00000000 00000000 00000000 00000000 00000000
02c96cf8: 00000000 00000000 0235e000 00000000 02c96f64 02c96d30 00953244 000000f7
02c96d18: 08f31a6a 00000000 02c96d34 0235e000 0ef20698 02c96f64 02c96e9c 00946c17
02c96d38: 02c96f64 00000001 02c96df8 00000076 00003d20 00000000 00000000 00000004
02c96d58: 00000000 00006804 0f19649f 08f31a6a 0f19655a 08f31a1a 0f1965c5 08f14e7e
02c96d78: 08f14bd5 00000000 00000000 00000000 0024e373 02c96db4 02c96da4 00000001
02c96d98: 0235e000 02c96e9c 02c96fd8 00000001 00000000 00000000 00000000 00000003
02c96db8: 00aae637 00000008 00006804 0024e373 00000000 00000000 00006804 00000011
02c96dd8: 00000000 0024e373 00006804 00000000 00000001 0235e000 02c96e74 00000006
02c96df8: 00000044 00000012 00000000 00000468 00000076 00003d20 00000000 00000000
02c96e18: 08f31a6a 0f19655a 08f31a1a 0f1965c5 0ef20698 08f14bd5 0024e384 00000001
02c96e38: 00000020 00000000 02c96e6c ffffffff 02c96e70 02c96e9c 00006804 00000000

[1216] 17/03/2011 11:37:12 DIAG0100 (cont'd)

Return Address Stack:
009437c1 (CSAI_HANDLER$CSL_USTS_MSG+229)
0092bc6c (CSAI_HANDLER+20c)
00b57492 (CSAI+b6)
01e2feec (LINKS_LAMPS+3dc)
Stack (top = 0x2c96e58):
02c96e58: 0ef20698 00000003 0235e000 02c96e9c 00000000 02c96e98 01fe2203 02c96e9c
02c96e78: 0000003f 00000005 0024e3b7 0ef20698 00000003 0235e000 02c96f64 02c96f64
02c96e98: 02c96fd8 02c96ef4 009437c1 02c96f64 00000005 00000000 00006804 00000011
02c96eb8: 00006804 0f19649f 08f31a6a 0f19655a 08f31a1a 0f1965c5 08f14e7e 08f14bd5
02c96ed8: 00000003 00006804 00000011 00000000 0235e000 02c96f64 02c96fd8 02c96f60
02c96ef8: 0092bc6c 02c96f64 00000005 0000000e ffffffff 00000001 00000010 08f31ab2
02c96f18: 08f11291 08f11299 0235e000 0235e5f0 00000000 02c96f58 01c2832f 08f5f9fd
02c96f38: 0000000b 0000000a 00000011 0000000a 00000000 ffffffff 00000000 0235e000
02c96f58: 0235e5f0 02c96fd8 02c96fd4 00b57492 0000001b 00000005 00000000 00006804
02c96f78: 00000011 00000000 0ef20698 00000000 00000011 00000000 0000a512 02c96fa8
02c96f98: 011b3749 0f19649f 02c96fb4 00000000 0235e000 02c96fe8 00000000 02c96fe4
02c96fb8: 00b84511 00006d0c 00000000 0ef20698 0235e000 02c97094 08f152a7 02c97090
02c96fd8: 01e2feec 0000001b 00000005 00000000 00006804 00000011 00000000 0ef20698

[1217] 17/03/2011 11:37:12 DIAG0100 (cont'd)

Return Address Stack:
00ac7775 (DISCONNECT$IDLESTATION$IDLE_BCS_STATION+bbd)
00ac5c60 (DISCONNECT$IDLESTATION+b8)
00ac2633 (DISCONNECT$REST_DISC_1$REST_DISC_2+ab7)
Stack (top = 0x2c96ff8):
02c96ff8: 00000011 00000000 00000000 00000000 00000000 00000010 00000000 00000000
02c97018: 00000002 0f19653a 00000000 00000000 00000000 00000000 00000003 08f7248b
02c97038: 00000000 08f71870 00000000 00006804 0f19649f 08f31a6a 0f19655a 00000000
02c97058: 00000000 08f14e7e 08f14bd5 00000001 00000000 00000001 00000000 00000001
02c97078: 00000000 00000000 00000000 0235e000 02c970e4 00000011 02c970e0 00ac7775
02c97098: 00000011 00000000 0024e4ac 00000000 00000000 00000000 08f70b42 08f70b5a
02c970b8: 0f182657 08f146d5 08f146ac ffffffff ffffffff 00000000 00000000 0235e000
02c970d8: 02c97138 02c97348 02c97134 00ac5c60 02c97138 02c97348 0f19649f 02c97144
02c970f8: 022bd5e7 00006804 0f19649f 00000000 0f19655a 02c97134 009df77a 0ef1a110
02c97118: 00000000 02c9714c 00000011 0235e000 0235e000 08f31a6a 02c97348 02c971f0
02c97138: 00ac2633 02c97348 0024e4ac 02c97174 022bd6d9 02c971f4 0235e5f0 00000000
02c97158: 02c29260 033c0000 00000001 21583150 00000000 023548c1 02c97190 02c971f0
02c97178: 02c29238 02c971a4 009df77a 00000000 00000000 022cb0a0 00000000 02c97348

[1218] 17/03/2011 11:37:12 DIAG0100 (cont'd)

Return Address Stack:
00ac13ea (DISCONNECT$REST_DISC_1+1272)
00abccb4 (DISCONNECT+10b0)
Stack (top = 0x2c97198):
02c97198: 00000000 00000000 02c971f0 02c971ec 02c971d4 01e3cc4a 08f11291 08f31aa9
02c971b8: 08f11291 08f11295 00000000 00000002 00000000 0235e5f0 02c97348 02c971f4
02c971d8: 00000000 000000f6 00006804 0235e000 0235e5f0 00000000 02c97240 00ac13ea
02c971f8: 02c97244 02c97348 02c97244 02362800 01c2832f 02c97348 00000002 02c9723c
02c97218: 009df77a 0ef20698 00000000 0235e000 00000002 00000000 0235e000 0235e000
02c97238: 0000017c 02c97348 02c97344 00abccb4 02c97348 00000000 00000000 00000000
02c97258: 00000000 00000000 00000000 00006804 00000000 00000000 00000000 00006446
02c97278: 00000000 00000000 00000001 00000002 00000000 00006446 00000004 00000002
02c97298: 02c9733c 00000000 04a0d505 00000000 00000000 08f60150 00006804 0f19649f
02c972b8: 08f31a6a 0f19655a 08f31a1a 0f1965c5 08f14e7e 08f14bd5 00006804 0f19649f
02c972d8: 08f31a6a 0f19655a 08f31a1a 0f1965c5 08f14e7e 08f14bd5 08f14bd5 00000000
02c972f8: 00000000 02c973d0 00000000 00000000 00000000 00000000 00000000 00000000
02c97318: 00006804 0f19649f 08f31a6a 0f19655a 08f31a1a 0f1965c5 08f14e7e 08f14bd5

[1219] 17/03/2011 11:37:12 DIAG0100 (cont'd)

Return Address Stack:
01efe991 (ONHOOK+1581)
01e092db (SL1_FUNCTION$RELEASE_KEY+92f)
01e080fe (SL1_FUNCTION$GET_FUNCTION$BCS_KEY_FUNC+1ae)
01e079ad (SL1_FUNCTION$GET_FUNCTION+a0d)
01e06f56 (SL1_FUNCTION+66)
01e69b33 (TCM_INPUT_MSG$HARD_KEY_RLS+19f)
01e6931c (TCM_INPUT_MSG$FIXED_KEY+25c)
01e62010 (TCM_INPUT_MSG$HANDLE_B1+2bc)
Stack (top = 0x2c97338):
02c97338: 0235e000 0235e5f0 02c973d0 02c973cc 01efe991 02c973d0 0235e5f0 02c9737c
02c97358: 00af90a5 02c973c4 00000128 0235e5f0 02c973c8 02c97394 00000001 00000000
02c97378: 0235e5f0 02c973c0 00af78c3 02c973c4 00000000 00000000 00000000 0235e5f0
02c97398: 00000000 00000000 01e3c2ae 08f31a6a 00000010 08f11291 08f112c3 0235e000
02c973b8: 00000000 00000000 0235e000 08f31a6a 00000300 02c973fc 01e092db 00000000
02c973d8: 00006804 0f19649f 08f31a6a 0f19655a 08f31a1a 00000010 0235e000 0235e5f0
02c973f8: 0235e5f0 02c97420 01e080fe 02c97484 08f31a1a 0f1965c5 00000000 0235e000
02c97418: 02c97464 00000000 02c97460 01e079ad 02c97464 02c97484 00000000 00000000
02c97438: 00000000 02c9747c 00000000 00000000 0ef20698 00000000 08f31aa9 02c97484
02c97458: 02c974a0 00000000 02c97480 01e06f56 02c97484 00000000 00000000 0235e000
02c97478: 02c974a0 00000000 02c9749c 01e69b33 00000000 02c97524 0235e000 02c974bc
02c97498: 00000000 02c974b8 01e6931c 02c97524 00000000 0235e000 02c97524 00000000
02c974b8: 02c974d8 01e62010 02c97524 00000000 00000001 0235e000 02c97524 00000000

[1220] 17/03/2011 11:37:12 DIAG0100 (cont'd)

Return Address Stack:
01cbda96 (WORKSHED$NTWK_VALID_INPUT$TCM_INPUT+16)
01cbd5a1 (WORKSHED$NTWK_VALID_INPUT+85)
01cbd511 (WORKSHED$NTWK_INPUT+1d9)
01cb8fbd (WORKSHED$INPUT_TASK+3d)
01cb1c1e (WORKSHED+132)
0119c9ea (sl1Main+38a)
021f836c (vxTaskEntry+c)
Stack (top = 0x2c974d8):
02c974d8: 02c97520 01e5d39a 02c97524 00000000 0235e000 033c4b20 02c97564 02c97530
02c974f8: 01fd40fd 00000000 00000000 00000000 02c97518 0119531e 00000000 0235e000
02c97518: 0235e5f0 02c97564 02c97538 01cbda96 00001800 0235e000 0235e5f0 02c97564
02c97538: 02c97560 01cbd5a1 02c97564 02c975b4 0024e554 00000000 00000000 0235e000
02c97558: 02c975b4 023843c0 02c9757c 01cbd511 02c975b4 00000001 0235e000 02c975b4
02c97578: 00000000 02c97598 01cb8fbd 02c975b4 0000002d 0235e000 02c975b4 00000000
02c97598: 02c975b0 01cb1c1e 02c975b4 00000000 00000000 00000000 02c975c0 0119c9ea
02c975b8: 00000000 00000000 00000000 021f836c 00000000 00000000 00000000 00000000
02c975d8: 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000068
02c975f8: 0000002f 06478e40 00000000 00000000 00000000 00000000 20342032 30315343
02c97618: 5f453030 43414e49 39312054 36312e32 34322e38 0a322e31 00000000 00000000
02c97638: 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
02c97658: 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000


mplr30789 stops the BUG1500s



Firebird Scrambler
Nortel Meridian 1 / Succession and BCM / Norstar Programmer in the UK
Advance knowledge on BCM support

http://www.linkedin.com/in/davidbromley