BUG 1500 decode help. Please?

[westcoaster]

Hi,
Have a problem, users complaining conference calls getting cut off. I log into the switch and find these bug errors. While they are not coming fast and furious, they are at a steady pace.

BUG1500
Parameters to NUM_DN_MEMBERS do not identify a valid SL-1
DNBLOCK. Procedure NUM_DN_MEMBERS

Ok, that doesn't really tell me much...

While repairing the bug messages may have nothing to do with my conference call problem, I figure it's a pretty good place to start.

I'm looking for a little assistance in decoding the bug messages and a gentle push in the right direction.

Thanks,




BUG1500
BUG1500 : 053A1DFE 0000000B 07782C96 00000600 00000218 00001508 00000028 0 0000
0000 00000000 00000000 0 5740 00000084 0000AA87 00000000 00000000 00000000 00000
000 00000000
BUG1500 + 307E36FA 3192AA64 306183E9 30613BBC 306114F0
BUG1500 + 305FC3B0 30831886 31906211 31906155 31905825
BUG1500 + 319024EA 318FD126 318FCAFB 318FC09E 3064D486
BUG1500 + 3062901B 306269F9 3065F3C2 3065E9EF 31796BF9
BUG1500 + 3179698B 31796874 316C3F9C 30D6580D

BUG1500
BUG1500 : 053A1DFE 0000000B 07782C96 00000600 00000218 00001508 00000028 0 0000
0000 00000000 00000000 0 5740 00000084 0000AA87 00000000 00000000 00000000 00000
000 00000000
BUG1500 + 307E36FA 3192AA64 306183E9 306175CE 306115A5
BUG1500 + 305FC3B0 30831886 3190624E 31906155 31905825
BUG1500 + 319024EA 318FD126 318FCAFB 318FC09E 3064D486
BUG1500 + 3062901B 306269F9 3065F3C2 3065E9EF 31796BF9
BUG1500 + 3179698B 31796874 316C3F9C 30D6580D

BUG1500
BUG1500 : 053A1DFE 0000000B 07782C96 00000600 00000200 00000000 00000028 0 0000
0000 00000000 00000000 0 5740 00000084 0000AA87 00000000 00000000 00000000 00000
000 00000000
BUG1500 + 307E36FA 3192AA64 319262E9 31925B11 300D5636
BUG1500 + 300D544B 300D52C8 300D4A00 300DE286 300C877D
BUG1500 + 30031071 3002DC96 307B654F 307B44E9 3079FA0D
BUG1500 + 3079EDC0 3079A7D6 319FA32E 31066A03 3105C94F
BUG1500 + 3105C002 3108C8F5 3108C429 3108C383 31089EAE
BUG1500 + 31089E09 30871678 3086DE8D 3086DA70 3179D4A2
BUG1500 + 317967EA 316C3F9C 30D6580D

 

[westcoaster]

New Information:
I call the main pilot number and get the following two BUG1500 outputs.


BUG1500
BUG1500 : 053A1E02 0000000B 0737986B 00000600 00000218 00001504 0000002A 0 0000
0000 00000000 00000000 0 5700 00000084 0000AA87 00000000 00000000 00000000 00000
000 00000000
BUG1500 + 307E36FA 3192AA64 306183E9 30613BBC 306114F0
BUG1500 + 305FC3B0 30831886 31906211 31906155 31905825
BUG1500 + 319024EA 318FD126 318FCAFB 318FC09E 3064D486
BUG1500 + 3062901B 306269F9 3065F3C2 3065E9EF 31796BF9
BUG1500 + 3179698B 31796874 316C3F9C 30D6580D

BUG1500
BUG1500 : 053A1E02 0000000B 0737986B 00000600 00000218 00001504 0000002A 0 0000
0000 00000000 00000000 0 5700 00000084 0000AA87 00000000 00000000 00000000 00000
000 00000000
BUG1500 + 307E36FA 3192AA64 306183E9 306175CE 306115A5
BUG1500 + 305FC3B0 30831886 3190624E 31906155 31905825
BUG1500 + 319024EA 318FD126 318FCAFB 318FC09E 3064D486
BUG1500 + 3062901B 306269F9 3065F3C2 3065E9EF 31796BF9
BUG1500 + 3179698B 31796874 316C3F9C 30D6580D

I listen to the AA menu prompt and hang up the telephone. I then get the next three BUG1500 output.

>
BUG1500
BUG1500 : 053A1E02 0000000B 0737986B 00000600 00000200 00000000 0000002A 0 0000
0000 00000000 00000000 0 5700 00000084 0000AA87 00000000 00000000 00000000 00000
000 00000000
BUG1500 + 307E36FA 3192AA64 319262E9 31925B11 300D5636
BUG1500 + 300D544B 300D52C8 300D4A00 300DE286 300C877D
BUG1500 + 30031071 3002DC96 307B654F 307B44E9 3079FA0D
BUG1500 + 3079EDC0 3079A7D6 319FA32E 31066A03 3105C94F
BUG1500 + 3105C002 3108C8F5 3108C429 3108C383 31089EAE
BUG1500 + 31089E09 30871678 3086DE8D 3086DA70 3179D4A2
BUG1500 + 317967EA 316C3F9C 30D6580D

BUG1500
BUG1500 : 053A1E02 0000000B 0737986B 00000600 00000200 00000000 0000002A 0 0000
0000 00000000 00000000 0 5700 00000084 0000AA87 00000000 00000000 00000000 00000
000 00000000
BUG1500 + 307E36FA 3192AA64 306183E9 30613BBC 306114C9
BUG1500 + 305FC3B0 30831886 31925DFE 300D5636 300D544B
BUG1500 + 300D52C8 300D4A00 300DE286 300C877D 30031071
BUG1500 + 3002DC96 307B654F 307B44E9 3079FA0D 3079EDC0
BUG1500 + 3079A7D6 319FA32E 31066A03 3105C94F 3105C002
BUG1500 + 3108C8F5 3108C429 3108C383 31089EAE 31089E09
BUG1500 + 30871678 3086DE8D 3086DA70 3179D4A2 317967EA
BUG1500 + 316C3F9C 30D6580D

BUG1500
BUG1500 : 053A1E02 0000000B 0737986B 00000600 00000200 00000000 0000002A 0 0000
0000 00000000 00000000 0 5700 00000084 0000AA87 00000000 00000000 00000000 00000
000 00000000
BUG1500 + 307E36FA 3192AA64 306183E9 30613BBC 3061180D
BUG1500 + 305FC3B0 30831886 31925ECF 300D5636 300D544B
BUG1500 + 300D52C8 300D4A00 300DE286 300C877D 30031071
BUG1500 + 3002DC96 307B654F 307B44E9 3079FA0D 3079EDC0
BUG1500 + 3079A7D6 319FA32E 31066A03 3105C94F 3105C002
BUG1500 + 3108C8F5 3108C429 3108C383 31089EAE 31089E09
BUG1500 + 30871678 3086DE8D 3086DA70 3179D4A2 317967EA
BUG1500 + 316C3F9C 30D6580D

 

[Firebird Scrambler]

I found this patch mplr30789 below for release 7.00Q

CS1000E rls 7.00Q using CLID table to convert a DN to E.164 number

BUG1500 printed very frequently, e.g.
*% BUG1500
*% BUG1500 : 00000000 0EF20698 00000300 22120084 00006804 00000000 6 00000001 0EDA
*% 9E78 00000000 0 4628 8264 0 0 0 0 0
*% BUG1500 + 00B07AA2 01E34C6C 00953DD1 0095348B 0093B578
*% BUG1500 + 00946C17 009437C1 0092BC6C 00B57492 01E2FEEC
*% BUG1500 + 00AC7775 00AC5C60 00AC2633 00AC13EA 00ABCCB4
*% BUG1500 + 01EFE991 01E092DB 01E080FE 01E079AD 01E06F56
*% BUG1500 + 01E69B33 01E6931C 01E62010 01E5D39A 01CBDA96
*% BUG1500 + 01CBD5A1 01CBD511 01CB8FBD 01CB1C1E 0119C9EA


rds from rptbug DIAG100:
pdt> rdgo 1214
[1214] 17/03/2011 11:37:12 DIAG0100 Diagnostic - Detailed stack trace: BUG1500
pdt> rds 7
[1214] 17/03/2011 11:37:12 DIAG0100 Diagnostic - Detailed stack trace: BUG1500
edi = 0235e000 esi = 01500064 ebp = 02c96b48 esp = 02c96b18
ebx = 02c96b20 edx = 00000000 ecx = 000005dc eax = 000005dc
eflags = 00000202 pc = 019efc04

Return Address Stack:
00b07a49 (BUG_PARMS+71)
01e34c6c (NUM_DN_MEMBERS+dc)
00953dd1 (CSAI_HANDLER$CONVERT_E164_DN$GET_OCS_CLID+85)
0095348b (CSAI_HANDLER$CONVERT_E164_DN+a7)
0093b578 (CSAI_HANDLER$INSERT_XFER_IE+49c)
Stack (top = 0x2c96b18):
02c96b18: 02377b54 0235e5f0 0235e000 01500064 02c96b48 02c96b18 02c96b20 00000000
02c96b38: 000005dc 000005dc 00000202 019efc04 02c96b84 00b07a49 01500064 000005dc
02c96b58: 00000000 00000000 00000000 00000000 00000000 08f2221b 0f1a7351 00000000
02c96b78: 0235e000 0235e5f0 02377b54 02c96ba4 01e34c6c 000005dc 0024e305 0024e2ec
02c96b98: 0235e000 0235e5f0 02377b54 02c96bcc 00953dd1 00000000 0235e5f0 02377b58
02c96bb8: 00000000 011b3749 0235e000 02377b54 02377b58 02c96c44 0095348b 02c96c48
02c96bd8: 02c96f64 02c96c48 0235e5f0 00000000 02c96bf0 00000000 00000013 00000000
02c96bf8: 00006804 0f19649f 08f31a6a 0f19655a 08f31a1a 0f1965c5 08f14e7e 08f14bd5
02c96c18: 00003501 0f1a7351 08f2221b 0f1a73d6 08f22211 0f1a73f8 08f221c1 08f219d2
02c96c38: 0235e000 02c96f64 02c96f64 02c96d30 0093b578 02c96f64 0024e335 00000010
02c96c58: 00003501 00000000 02c96ccc 02c96cd0 00000001 0ee5b238 0024e37e 0000004f
02c96c78: 00000001 0024e333 00000002 0ee5b238 0024e37e 0000004d 00000002 0024e330
02c96c98: 00000001 00003501 00000000 00000000 0024e335 0024e333 08f31a6a 02c96cf4

[1215] 17/03/2011 11:37:12 DIAG0100 (cont'd)

Return Address Stack:
00946c17 (CSAI_HANDLER$CSL_ONOFF_DISC+1d77)
Stack (top = 0x2c96cb8):
02c96cb8: 0ef1a110 0024e335 00003501 00000000 00000000 00000009 00000004 0000a261
02c96cd8: 0000013f 00000000 00000000 00000000 00000000 00000000 00000000 00000000
02c96cf8: 00000000 00000000 0235e000 00000000 02c96f64 02c96d30 00953244 000000f7
02c96d18: 08f31a6a 00000000 02c96d34 0235e000 0ef20698 02c96f64 02c96e9c 00946c17
02c96d38: 02c96f64 00000001 02c96df8 00000076 00003d20 00000000 00000000 00000004
02c96d58: 00000000 00006804 0f19649f 08f31a6a 0f19655a 08f31a1a 0f1965c5 08f14e7e
02c96d78: 08f14bd5 00000000 00000000 00000000 0024e373 02c96db4 02c96da4 00000001
02c96d98: 0235e000 02c96e9c 02c96fd8 00000001 00000000 00000000 00000000 00000003
02c96db8: 00aae637 00000008 00006804 0024e373 00000000 00000000 00006804 00000011
02c96dd8: 00000000 0024e373 00006804 00000000 00000001 0235e000 02c96e74 00000006
02c96df8: 00000044 00000012 00000000 00000468 00000076 00003d20 00000000 00000000
02c96e18: 08f31a6a 0f19655a 08f31a1a 0f1965c5 0ef20698 08f14bd5 0024e384 00000001
02c96e38: 00000020 00000000 02c96e6c ffffffff 02c96e70 02c96e9c 00006804 00000000

[1216] 17/03/2011 11:37:12 DIAG0100 (cont'd)

Return Address Stack:
009437c1 (CSAI_HANDLER$CSL_USTS_MSG+229)
0092bc6c (CSAI_HANDLER+20c)
00b57492 (CSAI+b6)
01e2feec (LINKS_LAMPS+3dc)
Stack (top = 0x2c96e58):
02c96e58: 0ef20698 00000003 0235e000 02c96e9c 00000000 02c96e98 01fe2203 02c96e9c
02c96e78: 0000003f 00000005 0024e3b7 0ef20698 00000003 0235e000 02c96f64 02c96f64
02c96e98: 02c96fd8 02c96ef4 009437c1 02c96f64 00000005 00000000 00006804 00000011
02c96eb8: 00006804 0f19649f 08f31a6a 0f19655a 08f31a1a 0f1965c5 08f14e7e 08f14bd5
02c96ed8: 00000003 00006804 00000011 00000000 0235e000 02c96f64 02c96fd8 02c96f60
02c96ef8: 0092bc6c 02c96f64 00000005 0000000e ffffffff 00000001 00000010 08f31ab2
02c96f18: 08f11291 08f11299 0235e000 0235e5f0 00000000 02c96f58 01c2832f 08f5f9fd
02c96f38: 0000000b 0000000a 00000011 0000000a 00000000 ffffffff 00000000 0235e000
02c96f58: 0235e5f0 02c96fd8 02c96fd4 00b57492 0000001b 00000005 00000000 00006804
02c96f78: 00000011 00000000 0ef20698 00000000 00000011 00000000 0000a512 02c96fa8
02c96f98: 011b3749 0f19649f 02c96fb4 00000000 0235e000 02c96fe8 00000000 02c96fe4
02c96fb8: 00b84511 00006d0c 00000000 0ef20698 0235e000 02c97094 08f152a7 02c97090
02c96fd8: 01e2feec 0000001b 00000005 00000000 00006804 00000011 00000000 0ef20698

[1217] 17/03/2011 11:37:12 DIAG0100 (cont'd)

Return Address Stack:
00ac7775 (DISCONNECT$IDLESTATION$IDLE_BCS_STATION+bbd)
00ac5c60 (DISCONNECT$IDLESTATION+b8)
00ac2633 (DISCONNECT$REST_DISC_1$REST_DISC_2+ab7)
Stack (top = 0x2c96ff8):
02c96ff8: 00000011 00000000 00000000 00000000 00000000 00000010 00000000 00000000
02c97018: 00000002 0f19653a 00000000 00000000 00000000 00000000 00000003 08f7248b
02c97038: 00000000 08f71870 00000000 00006804 0f19649f 08f31a6a 0f19655a 00000000
02c97058: 00000000 08f14e7e 08f14bd5 00000001 00000000 00000001 00000000 00000001
02c97078: 00000000 00000000 00000000 0235e000 02c970e4 00000011 02c970e0 00ac7775
02c97098: 00000011 00000000 0024e4ac 00000000 00000000 00000000 08f70b42 08f70b5a
02c970b8: 0f182657 08f146d5 08f146ac ffffffff ffffffff 00000000 00000000 0235e000
02c970d8: 02c97138 02c97348 02c97134 00ac5c60 02c97138 02c97348 0f19649f 02c97144
02c970f8: 022bd5e7 00006804 0f19649f 00000000 0f19655a 02c97134 009df77a 0ef1a110
02c97118: 00000000 02c9714c 00000011 0235e000 0235e000 08f31a6a 02c97348 02c971f0
02c97138: 00ac2633 02c97348 0024e4ac 02c97174 022bd6d9 02c971f4 0235e5f0 00000000
02c97158: 02c29260 033c0000 00000001 21583150 00000000 023548c1 02c97190 02c971f0
02c97178: 02c29238 02c971a4 009df77a 00000000 00000000 022cb0a0 00000000 02c97348

[1218] 17/03/2011 11:37:12 DIAG0100 (cont'd)

Return Address Stack:
00ac13ea (DISCONNECT$REST_DISC_1+1272)
00abccb4 (DISCONNECT+10b0)
Stack (top = 0x2c97198):
02c97198: 00000000 00000000 02c971f0 02c971ec 02c971d4 01e3cc4a 08f11291 08f31aa9
02c971b8: 08f11291 08f11295 00000000 00000002 00000000 0235e5f0 02c97348 02c971f4
02c971d8: 00000000 000000f6 00006804 0235e000 0235e5f0 00000000 02c97240 00ac13ea
02c971f8: 02c97244 02c97348 02c97244 02362800 01c2832f 02c97348 00000002 02c9723c
02c97218: 009df77a 0ef20698 00000000 0235e000 00000002 00000000 0235e000 0235e000
02c97238: 0000017c 02c97348 02c97344 00abccb4 02c97348 00000000 00000000 00000000
02c97258: 00000000 00000000 00000000 00006804 00000000 00000000 00000000 00006446
02c97278: 00000000 00000000 00000001 00000002 00000000 00006446 00000004 00000002
02c97298: 02c9733c 00000000 04a0d505 00000000 00000000 08f60150 00006804 0f19649f
02c972b8: 08f31a6a 0f19655a 08f31a1a 0f1965c5 08f14e7e 08f14bd5 00006804 0f19649f
02c972d8: 08f31a6a 0f19655a 08f31a1a 0f1965c5 08f14e7e 08f14bd5 08f14bd5 00000000
02c972f8: 00000000 02c973d0 00000000 00000000 00000000 00000000 00000000 00000000
02c97318: 00006804 0f19649f 08f31a6a 0f19655a 08f31a1a 0f1965c5 08f14e7e 08f14bd5

[1219] 17/03/2011 11:37:12 DIAG0100 (cont'd)

Return Address Stack:
01efe991 (ONHOOK+1581)
01e092db (SL1_FUNCTION$RELEASE_KEY+92f)
01e080fe (SL1_FUNCTION$GET_FUNCTION$BCS_KEY_FUNC+1ae)
01e079ad (SL1_FUNCTION$GET_FUNCTION+a0d)
01e06f56 (SL1_FUNCTION+66)
01e69b33 (TCM_INPUT_MSG$HARD_KEY_RLS+19f)
01e6931c (TCM_INPUT_MSG$FIXED_KEY+25c)
01e62010 (TCM_INPUT_MSG$HANDLE_B1+2bc)
Stack (top = 0x2c97338):
02c97338: 0235e000 0235e5f0 02c973d0 02c973cc 01efe991 02c973d0 0235e5f0 02c9737c
02c97358: 00af90a5 02c973c4 00000128 0235e5f0 02c973c8 02c97394 00000001 00000000
02c97378: 0235e5f0 02c973c0 00af78c3 02c973c4 00000000 00000000 00000000 0235e5f0
02c97398: 00000000 00000000 01e3c2ae 08f31a6a 00000010 08f11291 08f112c3 0235e000
02c973b8: 00000000 00000000 0235e000 08f31a6a 00000300 02c973fc 01e092db 00000000
02c973d8: 00006804 0f19649f 08f31a6a 0f19655a 08f31a1a 00000010 0235e000 0235e5f0
02c973f8: 0235e5f0 02c97420 01e080fe 02c97484 08f31a1a 0f1965c5 00000000 0235e000
02c97418: 02c97464 00000000 02c97460 01e079ad 02c97464 02c97484 00000000 00000000
02c97438: 00000000 02c9747c 00000000 00000000 0ef20698 00000000 08f31aa9 02c97484
02c97458: 02c974a0 00000000 02c97480 01e06f56 02c97484 00000000 00000000 0235e000
02c97478: 02c974a0 00000000 02c9749c 01e69b33 00000000 02c97524 0235e000 02c974bc
02c97498: 00000000 02c974b8 01e6931c 02c97524 00000000 0235e000 02c97524 00000000
02c974b8: 02c974d8 01e62010 02c97524 00000000 00000001 0235e000 02c97524 00000000

[1220] 17/03/2011 11:37:12 DIAG0100 (cont'd)

Return Address Stack:
01cbda96 (WORKSHED$NTWK_VALID_INPUT$TCM_INPUT+16)
01cbd5a1 (WORKSHED$NTWK_VALID_INPUT+85)
01cbd511 (WORKSHED$NTWK_INPUT+1d9)
01cb8fbd (WORKSHED$INPUT_TASK+3d)
01cb1c1e (WORKSHED+132)
0119c9ea (sl1Main+38a)
021f836c (vxTaskEntry+c)
Stack (top = 0x2c974d8):
02c974d8: 02c97520 01e5d39a 02c97524 00000000 0235e000 033c4b20 02c97564 02c97530
02c974f8: 01fd40fd 00000000 00000000 00000000 02c97518 0119531e 00000000 0235e000
02c97518: 0235e5f0 02c97564 02c97538 01cbda96 00001800 0235e000 0235e5f0 02c97564
02c97538: 02c97560 01cbd5a1 02c97564 02c975b4 0024e554 00000000 00000000 0235e000
02c97558: 02c975b4 023843c0 02c9757c 01cbd511 02c975b4 00000001 0235e000 02c975b4
02c97578: 00000000 02c97598 01cb8fbd 02c975b4 0000002d 0235e000 02c975b4 00000000
02c97598: 02c975b0 01cb1c1e 02c975b4 00000000 00000000 00000000 02c975c0 0119c9ea
02c975b8: 00000000 00000000 00000000 021f836c 00000000 00000000 00000000 00000000
02c975d8: 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000068
02c975f8: 0000002f 06478e40 00000000 00000000 00000000 00000000 20342032 30315343
02c97618: 5f453030 43414e49 39312054 36312e32 34322e38 0a322e31 00000000 00000000
02c97638: 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
02c97658: 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000


mplr30789 stops the BUG1500s



Firebird Scrambler
Nortel Meridian 1 / Succession and BCM / Norstar Programmer in the UK
Advance knowledge on BCM support

http://www.linkedin.com/in/davidbromley

 

[westcoaster]

This is on a Linux cppm 6.0 system.

Tried to find the exterminator bug decoder, but that doesn't seem to be around any longer.

 

[Firebird Scrambler]

I still have a copy of it if you need to use it.


Firebird Scrambler
Nortel Meridian 1 / Succession and BCM / Norstar Programmer in the UK
Advance knowledge on BCM support

http://www.linkedin.com/in/davidbromley

 

[westcoaster]

I sure would appreciate it....

I have a google mail account. westcoasterz is the handle.

 

[westcoaster]

Performed a restart on the system today.
No change.
Still get a bug error on PRI setup and teardown of a call.