BSR POLL from remote location

[Konri]

Hi,

I'm just configure BSR on two locations.
When I trace main vector I recieve "NO DATA RETURNED FROM POLL"


17:38:09 490 1 vdn e49100 bsr appl 1 strategy EAD-LOA override n
17:38:09 490 1 <blank>
17:38:09 490 2 announcement 8517
17:38:09 490 2 announcement: board 01C04 ann ext: 8517
17:38:12 490 3 consider skill 490 pri m adjust-by 0
17:38:12 490 3 consider skill 490 pri m occupancy 1% skill lvl 5
17:38:12 490 4 consider location 2 adjust-by 0
17:38:12 490 5 consider location 2 NO DATA RETURNED FROM POLL
17:38:12 490 5 queue-to
17:38:12 490 5 queueing to skill 490 pri m
17:38:12 490 5 Local Agent Preference=n
17:38:12 490 5 Agent Login ID: 49114 Logged in at station: 9114
17:38:12 490 5 LEAVING VECTOR PROCESSING cid 5633

any ideas?
K

 

[wil19148]

The polling data is returned on the Data channel - is your trunking / dial plan set up between the locations for data to be sent between the sites?

 

[marcell55]

Are you sending the polling call over an ISDN PRI?

If it's a point-to-point PRI to the other site, make sure that both sides(PBXs) have the following field configured on the trunk group form.

UUI IE Treatment: shared