BSA_RC_ABORT_SYSTEM_ERROR

[Albertomiconi]

Please help me!!!

I have this error
_nwbsa_close_create_object_session: BSA_RC_ABORT_SYSTEM_ERROR System detected error due to savefile_fini() failure, typically caused by bad network hardware (NICs, routers, etc). Operation aborted

I use Networker 7.3 to backup Exchange data from a 2-node active/passive MS Windows 2003 SP1 cluster; I have 2 Storage Group (the former is about 50 GB an the latter is about 400 GB), each including 4 Mailbox Store, and I get the error only during the backup of the 400Gb SG.

Please ask for more, detailed information about logs, system messages and other;
Does anyone can help me??

Alberto

 

[Novelli]

Hi,

maybe emc support note 61342 helps you

*schnipp*
Subject: Exchange backup fails when specifying more than one database


Note: Fact: Exchange 2000
Fact: NetWorker Module for Exchange 3.X
Symptom: Backup fails when specifying more than one database
Symptom: Error: 'Internal system error, please see nsr\applogs\xbsa.messages on the client system for reason.'
Symptom: Error: '_nwbsa_close_create_object_session: BSA_RC_ABORT_SYSTEM_ERROR
System detected error due to savefile_fini() failure,
typically caused by bad network hardware (NICs, routers, etc). Operation aborted'
Cause: Cisco-Pix bug with Streaming - TCP
Fix: Updated Cisco router with patch and the backup of the Exchange server is successfull.

*schnipp*

Cheers Novelli
Novell Master CNE + CDE

http://www.eckertweb.de

 

[Albertomiconi]

Thanks.

I will try this solution but backup fails even with only one database in the save set (mailbox store save set).

I've tried ntbackup for an emergency mailbox store full backup, but after 33 GB and 2 and 1/2 hours I got this error:

Error: "servername"\Microsoft Information Store\"storagegroupname" is not a valid drive, or you do not have access.


I think it could be a network/physical problem.

Any other idea??

 

[Albertomiconi]

Finally problem is solved!

network errors were preventing large file backup to be successfull.

I have connected the exchange cluster to another switch and magically everything begins to work fine.

Alberto