vishalrakhecha
IS-IT--Management
Direct Transfer a specific external number(Incoming call) to specific agent or extention in BP 250
Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
{BP250}Direct Transfer a specific external number(Incoming call) to specific agent or extention
- Thread starter vishalrakhecha
- Start date
- Status
- Thread starter
- #2
- Thread starter
- #4
the isdn settings are a little bit country depending but we cut the
subscriber number in cmd 1929 and the rest is the DDI.
example for a ISDN P-P interface:
-incoming number is 123456-100
-if the subscriber number is 123456, we cut 6 digits in cmd 1929
and the 100 is routed than to a extension, acd group or whatever 100 is defined as.
regards
xs
subscriber number in cmd 1929 and the rest is the DDI.
example for a ISDN P-P interface:
-incoming number is 123456-100
-if the subscriber number is 123456, we cut 6 digits in cmd 1929
and the 100 is routed than to a extension, acd group or whatever 100 is defined as.
regards
xs
- Thread starter
- #6
vishalrakhecha
IS-IT--Management
my external number is 9977337777 (Mobile number) and we cut 4 digit so the rest is 337777...i put this no. in DDI table 1
and in trunk parameter number analysis i selected according to Table "DDI1" for all trunk 700 to 729....But it not works i want to this number 9977337777 goes to extention 200 or 201...
and in trunk parameter number analysis i selected according to Table "DDI1" for all trunk 700 to 729....But it not works i want to this number 9977337777 goes to extention 200 or 201...
- Thread starter
- #7
vishalrakhecha
IS-IT--Management
i am calling from my mobile 9977337777 to our system...
when I understand it right 9977337777 is the number of your mobile phone but what is the number
of your system?
You have to cut some digits from the called number (number of your system) not from the calling
number (your mobile phone number).
of your system?
You have to cut some digits from the called number (number of your system) not from the calling
number (your mobile phone number).
- Thread starter
- #9
vishalrakhecha
IS-IT--Management
System no. is country code 91 area code 771 & no. is 2221952 and we cut 4 digits but it is alreday done...
but how to land my mobile no. incoming call to specific extention n0. 200 there are 11 extention. 200 to 210..
but how to land my mobile no. incoming call to specific extention n0. 200 there are 11 extention. 200 to 210..
Dear XS
As far as I understood, he want to land particular calls to specific extension 200, where there is 11 extension attached to that group.
I believe, you have to cut down the last 3 number of the exchange number not the first 4 digits, and put 200 there so that the call will land on there (if there is Multiple subscriber number - MSN activated on ur ISDN)
Oh no! he is asking about programming the incoming calls to the operator / extn 200. Am I correct vishal?
BR
Monro
As far as I understood, he want to land particular calls to specific extension 200, where there is 11 extension attached to that group.
I believe, you have to cut down the last 3 number of the exchange number not the first 4 digits, and put 200 there so that the call will land on there (if there is Multiple subscriber number - MSN activated on ur ISDN)
Oh no! he is asking about programming the incoming calls to the operator / extn 200. Am I correct vishal?
BR
Monro
- Status
Similar threads
- Question