hi all,
custmer of mine hase BP128 with MFU & I program an Automated attendant by following the standard procedure, creating the AA with a specified organigram & using the voice prompts already stored on the MFU.
but when I dial the AA directory N°, I dont have the general annoucement reference as programmed in postion 1, the call is discontected or diverted to the exit position when programmed.
would you please help me out, in order to fix that.
thanks in advance
regards.
custmer of mine hase BP128 with MFU & I program an Automated attendant by following the standard procedure, creating the AA with a specified organigram & using the voice prompts already stored on the MFU.
but when I dial the AA directory N°, I dont have the general annoucement reference as programmed in postion 1, the call is discontected or diverted to the exit position when programmed.
would you please help me out, in order to fix that.
thanks in advance
regards.