Bounce back to receptionist.

[jim0ne]

Hi...
I got this problem if someone is on a call and the receptionist transfer another call to him, it will ring approx 5 times and bounce back to the receptionist. The voice mail does not engage. The voice mail works and his mailbox is empty. What could the problem be?

 

[TouchToneTommy]

Assign Auto VMS Coverage, #310-XX-1

 

[jim0ne]

thanks for the quick reply, is there anyway you could break it down for me, since im a totally noob. Also, i will be doing this on a ETR-18D phone.

 

[jim0ne]

nevermind.. i figure it out. Thanks alot!