BOSS SECRETARY ISSUE 1

[freitaslc]

Hi Guys,
I´d like to implement Boss Sec, so the phone sets are model: M2016s, and all the phones are setup on MCR. The assistants would like to see their Boss when his phone is BUSY (Only to monitor when he is on the phone), so the assistants would not transfer the incoming calls. I saw BFED/A, BFS TN, but I am not sure how to proceed. Could you please help me? Thanks,

 

[Firebird Scrambler]

You need to look for any spare keys on the Assistants digital phone. Find out the port number (Called a TN which means Terminal Number) for the bosses phones.

Do a change on the assistants phone in LD 11 and against the spare key already found, key in something like

KEY xx BFS (TN found)

Press return until you go back to REQ,

Firebird Scrambler

Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer

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http://somertel.com

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[freitaslc]

Hi Firebird --
Do you know if I will need change in CLS the BFED to A (Boss Secretary Feature Enhancement) for one of the extensions, or only implement the KEY xx BFS (TN found)?
Thanks,
Luis

 

[LittleMaster]

We have implemented the BFS Keys only...for boss and secretary phones.

 

[freitaslc]

I implemented the BFS keys on the phone M2016S sets, and they are working properly. So thanks for your support. /Luis/