Bogen Multicom 2000 Paging Issue

[hydruid]

Hello All,

I was tasked with installing a new bullhorn into an existing Bogen Multicom 2000. The bullhorn works when I do an 'all page'. However I'm having issues assigning it to a paging group.

I tried to do a station initialization to assign the slot/port with an architectural number and it seemed to work. When I exit out of the menu, it quickly flashes asking for a password and then exits. The changes I made aren't saved.

If anyone could point me in the correct direction, I may be approaching this all wrong. This type of work isn't my forte but it's for a small rural school and we're trying to save money!

Thank you!



My posts are my opinion. However if I link a Microsoft Article it doesn't mean I necessarily always agree with it.

 

[curlycord]

Sounds like software glitched up.
You can call Bogen direct, the support is excellent.

http://www.bogen.com/support/

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curlycord

http://www.curlycord.com

 

[hydruid]

Curlycord,

I tried to call their support but they wouldn't help me. Is there any special button I have to push or hold? Maybe I'm missing a step.

Thank you for your response.

My posts are my opinion. However if I link a Microsoft Article it doesn't mean I necessarily always agree with it.

 

[curlycord]

I don't know that product sorry.
I don't understand why they wont help you....it is their software is it not? did they give reason?.






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curlycord

http://www.curlycord.com

 

[curlycord]

I have just realized they probably only support their dealers.

Best to find a dealer and have them sort it out with a tech on site.



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curlycord

http://www.curlycord.com

 

[jeffmoss26]

Yep, the Multicom 2000 is part of the Engineered Systems division which is dealer-only.

jeff moss

 

[GordonKapesMZ4]

Why are paging system companies so darn hard to work with? Bogen, Valcom, Rauland and Dukane were all so hard to deal with. Their products are sky high and they have a monopoly. I like to just jump the speaker wires on a digital phone or IP phone to an input on the amplifier and set the phone as a Paging zone and you have a paging system that sounds as loud and clear as a voice extension. No analog porting required!



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Joseph Sus-Nortel Installer/Programmer-"JoetheUCxguy" on Youtube

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[hydruid]

Hello,

Thank you for all the responses. I was unable to get Bogen to help me over the phone, but they did respond to a few of my emails.

It is normal behavior for the system to "exit" in the manner that I mentioned. The root of my problem ended up being that I was using the wrong Station #, therefore my mapping to the Architectural # didn't work. I further reviewed the manual to get the correction Station #.

Hydruid

http:///www.hydruid-blog.com/