BOEXI issues with 2003 sp1

[TMPhade]

Has anyone had any issues with BOEXI with sp1?

We are about to upgrade the 2003 server to sp1. I wanted to be ready if something fails.

 

[ramkrish11]

I am getting ready to do the same. What were your experiences ? Could you kindly share ?

Thanks

 

[malcolmt]

I have been running XIr1 for several months on 2003sp1 with no issues that I am aware of.

http://support.businessobjects.com/communityCS/TechnicalPapers/boe_xi_supported_platforms.pdf

still does not list SP1, so I suggest you also contact BO Tech Support, as I did, to confirm the latest position on supported platforms.


Malcolm.

 

[techie2]

I did upgrade to SP1 and I am having issues.

CRS11 setup with .Net WCA works fine. When I install the SP1, I can not view the reports. I tried changing to different viewers but reports does not show and I am getting No Page Server/Cache Servers connected. I have confirmed that all the servers are enabled and in the running state.

Just to confirm this issue with SP1, I have restored back to original installation and have re-istalled SP1 number of times and issue stays same.

When I roll back to original installation everything works fine.

Anybody encountered this issue and any ways to fix it.

 

[ramkrish11]

We started considering SP2 because of a viewer-subreport issue (detailed in a different thread titled "Crystal reports viewer error in XI: Unable to connect:")

Tech support couldnt nail the issue down so they asked us to install SP1. In the entire list of fixes listed under SP1 (74 pages) I dont see this issue specifically addressed. So it may be a happenstance that it may be solved.

Techie2,

Have you considered dropping and readding the Page Server/CacheServer ?
Changing page server properties to run under a administrator account ?

Ram

 

[techie2]

Hi Ram,

I deleted and successfully added Page Server.

When I try to add Cache Server, I can not see it in the drop down list when I am in "Add Business Objects Server Wizard"/

Do you know what is going on here.

V

 

[ramkrish11]

Crystal REports Cache Server is one of the option that I have.

 

[TheGoldMineGuru]

You must configure the DEP! I had to wait 45 minutes for BOE support to give me an easy answer. They knew right away what it was.

http://support.businessobjects.com/library/kbase/articles/c2017924.asp

It is supported and so far the install is going good. We're using Win 2003 Server Edition SP1.

Hope that helps!!

 

[techie2]

TheGoldMineGuru is right that you have to configure DEP. In my case it was already configured.

So, why it was not working in my case. There will be a kbase out on this in couple of days.

Here is the scenario, we are using BOE XI MLB (Multiple Language Build). In this build, for CacheServer.exe which is supposed to be in win32_x86, is available in win32_x86/win32_x86. This means before applying SP1, move copy of this file to root win32_x86 and then run the SP1. It should work fine now. This is the reason I was not able to see Cache Server while adding a new server.

why would they have win32_x86/win32_x86 with only one file cacheserver.exe in it.............Interesting huh.....