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BO Exception

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kprit

kprit

Technical User
Sep 29, 2003
32
US
I get following abort msg while opening the report. Pls suggest............

1 processor x86 Family 15 Model 0 Stepping 0
Windows 2000 Workstation v5.1 build 2600 (Service Pack 1)
Physical Total/Avail: 522.228 Kb / 194.880 Kb
Temp directory C:\DOCUME~1\kanujap\LOCALS~1\Temp\ (1.461.482 Kb available)
'??????????????????????????????' video card
1024 x 768 in true color
------------------------------------------------------------------


Unhandled Exception
Code: c0000005
Description: EXCEPTION_ACCESS_VIOLATION

Call stack:
------------------------------------------------------------------
Module at 0x22230000: C:\Program Files\Business Objects\BusinessObjects Enterprise 6\bin\cube.dll v 61.0.0.1605 [French (France)]
address: 0x2232a300
address: 0x01005714
------------------------------------------------------------------


Application:
------------------------------------------------------------------
2904 "C:\Program Files\Business Objects\BusinessObjects Enterprise 6\bin\busobj.exe"
current thread 0xB54
started: Thursday, December 09, 2004 at 7:26 AM
ends: Thursday, December 09, 2004 at 7:27 AM
User mode: 3296 ms Kernel mode: 2984 ms


Loaded modules:
------------------------------------------------------------------
0x00320000 C:\WINDOWS\System32\MSVCIRT.dll v 7.0.2600.0 [English (United States)]
0x00400000 C:\Program Files\Business Objects\BusinessObjects Enterprise 6\bin\busobj.exe v 61.0.0.1605 [English (United States)]
0x00C80000 C:\Program Files\Business Objects\BusinessObjects Enterprise 6\bin\language\userappen.dll v 61.0.0.1605 [French (France)]
0x00CF0000 C:\WINDOWS\System32\msctfime.ime v 5.1.2600.1106 [Language Neutral]
0x00E60000 C:\Program Files\Business Objects\BusinessObjects Enterprise 6\bin\language\dpvbadlgen.dll v 61.0.0.1605 [French (France)]
0x00E80000 C:\Program Files\Business Objects\BusinessObjects Enterprise 6\bin\language\dpxmlen.dll v 61.0.0.1605 [French (France)]
0x00EC0000 C:\sybase\DLL\libcs.dll v 0.0.0.0
0x00ED0000 C:\sybase\DLL\libintl.dll v 0.0.0.0
0x00EE0000 C:\WINDOWS\System32\MSVCRT40.dll v 4.2000.0.6201 [English (United States)]
0x00F00000 C:\sybase\DLL\libcomn.dll v 0.0.0.0
0x00F50000 C:\sybase\DLL\libct.dll v 0.0.0.0
0x00FA0000 C:\sybase\DLL\libtcl.dll v 0.0.0.0
0x012C0000 C:\sybase\DLL\nlwnsck.dll v 0.0.0.0
0x012D0000 C:\sybase\DLL\nlmsnmp.dll v 0.0.0.0
0x012E0000 C:\sybase\DLL\nlnwlink.dll v 0.0.0.0
0x02D00000 C:\WINDOWS\System32\spool\DRIVERS\W32X86\2\HPBF0420.DLL v 4.27.4100.410 [English (United States)]
0x02F40000 C:\Program Files\Business Objects\BusinessObjects Enterprise 6\bin\language\wdxdlgen.dll v 61.0.0.1605 [French (France)]
0x03560000 C:\Program Files\Business Objects\BusinessObjects Enterprise 6\bin\language\wdxsnden.dll v 61.0.0.1605 [French (France)]
0x05510000 C:\WINDOWS\System32\CSCDLL.dll v 5.1.2600.0 [English (United States)]
0x10000000 C:\Program Files\Business Objects\BusinessObjects Enterprise 6\dataAccess\RDBMS\legacy\sqbctl.dll v 0.0.0.0
0x1A400000 C:\WINDOWS\system32\urlmon.dll v 6.0.2800.1400 [English (United States)]
0x200D0000 C:\Program Files\Business Objects\BusinessObjects Enterprise 6\bin\adavba.dll v 0.0.0.0
0x200E0000 C:\Program Files\Business Objects\BusinessObjects Enterprise 6\bin\adaxml.dll v 0.0.0.0
0x20110000 C:\Program Files\Business Objects\BusinessObjects Enterprise 6\bin\adpvba.dll v 0.0.0.0
0x20120000 C:\Program Files\Business Objects\BusinessObjects Enterprise 6\bin\adpxml.dll v 0.0.0.0
0x20590000 C:\Program Files\Business Objects\BusinessObjects Enterprise 6\bin\BOCP_1252.dll v 61.0.0.1605 [French (France)]
0x20870000 C:\Program Files\Business Objects\BusinessObjects Enterprise 6\bin\BOFCDialogs.dll v 61.0.0.1605 [French (France)]
0x20880000 C:\Program Files\Business Objects\BusinessObjects Enterprise 6\bin\BOFCEngine.dll v 61.0.0.1605 [French (France)]
0x20890000 C:\Program Files\Business Objects\BusinessObjects Enterprise 6\bin\bofcui.dll v 61.0.0.1605 [French (France)]
0x21710000 C:\Program Files\Business Objects\BusinessObjects Enterprise 6\bin\category.dll v 0.0.0.0
0x217D0000 C:\Program Files\Business Objects\BusinessObjects Enterprise 6\bin\cnxsrv.dll v 61.0.0.1605 [French (France)]
0x21850000 C:\Program Files\Business Objects\BusinessObjects Enterprise 6\bin\cpi18n.dll v 61.0.0.1605 [French (France)]
0x21B60000 C:\Program Files\Business Objects\BusinessObjects Enterprise 6\bin\cplib.dll v 61.0.0.1605 [French (France)]
0x21BA0000 C:\Program Files\Business Objects\BusinessObjects Enterprise 6\bin\cpzlib.dll v 61.0.0.1605 [French (France)]
0x21E80000 C:\Program Files\Business Objects\BusinessObjects Enterprise 6\bin\language\boresen.dll v 61.0.0.1605 [French (France)]
0x22230000 C:\Program Files\Business Objects\BusinessObjects Enterprise 6\bin\cube.dll v 61.0.0.1605 [French (France)]
0x22CE0000 C:\Program Files\Business Objects\BusinessObjects Enterprise 6\bin\i18n.dll v 61.0.0.1605 [French (France)]
0x22E60000 C:\Program Files\Business Objects\BusinessObjects Enterprise 6\bin\kagtrepo.dll v 61.0.0.1605 [French (France)]
0x23000000 C:\Program Files\Business Objects\BusinessObjects Enterprise 6\bin\kbatweb.dll v 61.0.0.1605 [English (United States)]
0x23110000 C:\Program Files\Business Objects\BusinessObjects Enterprise 6\bin\kquery.dll v 61.0.0.1605 [English (United States)]
0x231E0000 C:\Program Files\Business Objects\BusinessObjects Enterprise 6\bin\krptdlg.dll v 61.0.0.1605 [French (France)]
0x23240000 C:\Program Files\Business Objects\BusinessObjects Enterprise 6\bin\licmgmt.dll v 61.0.0.1605 [English (United States)]
0x232F0000 C:\Program Files\Business Objects\BusinessObjects Enterprise 6\bin\msgsrv.dll v 61.0.0.1605 [French (France)]
0x23600000 C:\Program Files\Business Objects\BusinessObjects Enterprise 6\bin\protocoles.dll v 61.0.0.1605 [English (United States)]
0x23960000 C:\Program Files\Business Objects\BusinessObjects Enterprise 6\bin\RepAttr.dll v 61.0.0.1605 [English (United States)]
0x23980000 C:\Program Files\Business Objects\BusinessObjects Enterprise 6\bin\report.dll v 61.0.0.1605 [English (United States)]
0x23D70000 C:\Program Files\Business Objects\BusinessObjects Enterprise 6\bin\rptdisp.dll v 61.0.0.1605 [French (France)]
0x24130000 C:\Program Files\Business Objects\BusinessObjects Enterprise 6\bin\sessmgr.dll v 61.0.0.1605 [French (France)]
0x24390000 C:\Program Files\Business Objects\BusinessObjects Enterprise 6\bin\sqlborc.dll v 61.0.0.1605 [English (United States)]
0x24420000 C:\Program Files\Business Objects\BusinessObjects Enterprise 6\bin\tools.dll v 61.0.0.1605 [English (United States)]
0x24540000 C:\Program Files\Business Objects\BusinessObjects Enterprise 6\bin\uitools.dll v 61.0.0.1605 [French (France)]
0x24820000 C:\Program Files\Business Objects\BusinessObjects Enterprise 6\bin\vartools.dll v 61.0.0.1605 [French (France)]
0x24CE0000 C:\Program Files\Business Objects\BusinessObjects Enterprise 6\bin\webcnx.dll v 0.0.0.0
0x308C0000 C:\Program Files\Microsoft Office\Office\MSO9.DLL v 9.0.0.3821 [Language Neutral]
0x50790000 C:\Program Files\Business Objects\BusinessObjects Enterprise 6\bin\btuc240.dll v 2.4.4.0 [English (United States)]
0x512B0000 C:\Program Files\Business Objects\BusinessObjects Enterprise 6\bin\std-2.1-vc5.0-mt.dll v 0.0.0.0
0x513E0000 C:\Program Files\Business Objects\BusinessObjects Enterprise 6\bin\thread-2.1-vc5.0-mt.dll v 0.0.0.0
0x55900000 C:\WINDOWS\System32\MSVCP60.dll v 6.0.8972.0 [English (United States)]
0x5AD70000 C:\WINDOWS\System32\uxtheme.dll v 6.0.2800.1106 [English (United States)]
0x5EDD0000 C:\WINDOWS\System32\OLEPRO32.DLL v 5.0.5014.0 [English (United States)]
0x60000000 C:\WINDOWS\System32\FM20.DLL v 11.0.5601.0 [English (United States)]
0x629C0000 C:\WINDOWS\System32\LPK.DLL v 5.1.2600.0 [English (United States)]
0x63000000 C:\WINDOWS\system32\WININET.dll v 6.0.2800.1400 [English (United States)]
0x64000000 C:\Program Files\Common Files\Microsoft Shared\VBA\VBA6\APC62.dll v 6.1.87.84 [Language Neutral]
0x65000000 C:\PROGRA~1\COMMON~1\MICROS~1\VBA\VBA6\VBE6.DLL v 6.4.99.69 [Language Neutral]
0x65300000 C:\PROGRA~1\COMMON~1\MICROS~1\VBA\VBA6\1033\VBE6INTL.DLL v 6.4.97.59 [English (United States)]
0x6E680000 C:\WINDOWS\System32\COMPSTUI.dll v 5.1.2600.0 [English (United States)]
0x70A70000 C:\WINDOWS\system32\SHLWAPI.dll v 6.0.2800.1514 [English (United States)]
0x71500000 C:\WINDOWS\System32\browseui.dll v 6.0.2800.1400 [English (United States)]
0x71700000 C:\WINDOWS\System32\shdocvw.dll v 6.0.2800.1400 [English (United States)]
0x71950000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.1515_x-ww_7bb98b8a\comctl32.dll v 6.0.2800.1515 [English (United States)]
0x71A50000 C:\WINDOWS\System32\MSWSOCK.dll v 5.1.2600.0 [English (United States)]
0x71A90000 C:\WINDOWS\System32\wshtcpip.dll v 5.1.2600.0 [English (United States)]
0x71AA0000 C:\WINDOWS\System32\WS2HELP.dll v 5.1.2600.0 [English (United States)]
0x71AB0000 C:\WINDOWS\System32\WS2_32.dll v 5.1.2600.0 [English (United States)]
0x71AD0000 C:\WINDOWS\System32\WSOCK32.dll v 5.1.2600.0 [English (United States)]
0x71C20000 C:\WINDOWS\System32\NETAPI32.dll v 5.1.2600.1562 [English (United States)]
0x72FA0000 C:\WINDOWS\System32\USP10.dll v 1.409.2600.1106 [English (United States)]
0x73000000 C:\WINDOWS\System32\WINSPOOL.DRV v 5.1.2600.1106 [English (United States)]
0x73DD0000 C:\WINDOWS\System32\MFC42.DLL v 6.0.8665.0 [English (United States)]
0x746F0000 C:\WINDOWS\System32\Msimtf.dll v 5.1.2600.1106 [English (United States)]
0x74720000 C:\WINDOWS\System32\MSCTF.dll v 5.1.2600.1106 [English (United States)]
0x75A70000 C:\WINDOWS\system32\USERENV.dll v 5.1.2600.1106 [English (United States)]
0x75E90000 C:\WINDOWS\System32\SXS.DLL v 5.1.2600.1515 [English (United States)]
0x75F40000 C:\WINDOWS\system32\appHelp.dll v 5.1.2600.1106 [English (United States)]
0x762A0000 C:\WINDOWS\system32\MSASN1.dll v 5.1.2600.1362 [English (United States)]
0x762C0000 C:\WINDOWS\system32\CRYPT32.dll v 5.131.2600.1123 [English (United States)]
0x76380000 C:\WINDOWS\System32\MSIMG32.dll v 5.1.2600.1106 [English (United States)]
0x76390000 C:\WINDOWS\System32\IMM32.dll v 5.1.2600.1106 [English (United States)]
0x763B0000 C:\WINDOWS\system32\comdlg32.dll v 6.0.2800.1106 [English (United States)]
0x76400000 C:\WINDOWS\System32\Msi.dll v 2.0.2600.1106 [Language Neutral]
0x76620000 C:\WINDOWS\System32\cscui.dll v 5.1.2600.1106 [English (United States)]
0x76670000 C:\WINDOWS\System32\SETUPAPI.dll v 5.1.2600.1106 [English (United States)]
0x76780000 C:\WINDOWS\System32\SHFOLDER.dll v 6.0.2800.1106 [English (United States)]
0x76820000 C:\WINDOWS\System32\HLINK.dll v 5.0.0.4513 [English (United States)]
0x76990000 C:\WINDOWS\System32\ntshrui.dll v 5.1.2600.1106 [English (United States)]
0x76B20000 C:\WINDOWS\System32\ATL.DLL v 3.0.9435.0 [English (United States)]
0x76F20000 C:\WINDOWS\System32\DNSAPI.dll v 5.1.2600.1106 [English (United States)]
0x76F60000 C:\WINDOWS\system32\WLDAP32.dll v 5.1.2600.1106 [English (United States)]
0x76FB0000 C:\WINDOWS\System32\winrnr.dll v 5.1.2600.0 [English (United States)]
0x76FC0000 C:\WINDOWS\System32\rasadhlp.dll v 5.1.2600.0 [English (United States)]
0x77050000 C:\WINDOWS\System32\COMRes.dll v 2001.12.4414.42 [English (United States)]
0x77120000 C:\WINDOWS\system32\OLEAUT32.dll v 3.50.5016.0 [English (United States)]
0x771B0000 C:\WINDOWS\system32\ole32.dll v 5.1.2600.1362 [English (United States)]
0x77340000 C:\WINDOWS\system32\COMCTL32.dll v 5.82.2800.1106 [English (United States)]
0x773D0000 C:\WINDOWS\system32\SHELL32.dll v 6.0.2800.1556 [English (United States)]
0x77C00000 C:\WINDOWS\system32\VERSION.dll v 5.1.2600.0 [English (United States)]
0x77C10000 C:\WINDOWS\system32\msvcrt.dll v 7.0.2600.1106 [English (United States)]
0x77D40000 C:\WINDOWS\system32\USER32.dll v 5.1.2600.1255 [English (United States)]
0x77DD0000 C:\WINDOWS\system32\ADVAPI32.dll v 5.1.2600.1106 [English (United States)]
0x77E60000 C:\WINDOWS\system32\kernel32.dll v 5.1.2600.1106 [English (United States)]
0x77F50000 C:\WINDOWS\System32\ntdll.dll v 5.1.2600.1217 [English (United States)]
0x78000000 C:\WINDOWS\system32\RPCRT4.dll v 5.1.2600.1361 [English (United States)]
0x7C890000 C:\WINDOWS\System32\CLBCATQ.DLL v 2001.12.4414.53 [English (United States)]
0x7E090000 C:\WINDOWS\system32\GDI32.dll v 5.1.2600.1346 [English (United States)]
 
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Could be a bunch of issues.

1) You're on an unsupported OS. Win2K SP1 is not good enough for BO 6.1. You should be on SP4.

2) We need more info about the report. It could be corrupted.

Steve Krandel
VERITAS Software
 
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