Bluetooth Headsets and IP Softphone?

[SparkyDTMF]

Anyone using Bluetooth headsets with IP Softphone? If so, are you using that same headset with a mobile phone? How has this worked for you? I'm trying to stay ahead of our salesforce who has a couple of these devices for their mobile phones and would like to use them with IP Softphone.

 

[intrigrant]

If you use the softphone with VPN for remote users then the bluetooth will do fine.
Its not wise to use it on a normal desktop, a standard phone is much more reliable.
The only disadvantage is that after connecting the bluetooth device it must be first set as the default audio device ( not all devices can be set as a default audio device!) before starting the softphone.

 

[superikey]

Which bluetooth headset have you used that can be set to an audio device in the first place? I cant seem to find any.

Isaac Braca
CTO / ICCS & Co., LLC.

ICCS, Your Premier IT Partner, is a NYC Based Avaya Business Partner and IT Consulting Firm.

 

[SparkyDTMF]

I've been monkeying around with a nxZEN Plus headset - I've set it up as the default audio device within IP soft phone. I can't, however, get the headset to answer a call - I still have to use the soft phone GUI to pick up the call. Once I've done that, I can take the call on the headset. I had the same experience with a Blue Parrot headset as well.