blue screen

[vincent499]

I have been having 'blue screens' I have recorded my latest error below. I have the latest bios (pentium 4 P5AD5 prem ddr2 ram running with winxp pro sp2)
any help would be gr8!!
** Also i have had blue screens with a cdfs.sys error.
I seem to get the error intamitantly when i request to use cd players or play video content.


error report content

C:\DOCUME~1\nick\LOCALS~1\Temp\WER9026.dir00\Mini111206-01.dmp
C:\DOCUME~1\nick\LOCALS~1\Temp\WER9026.dir00\sysdata.xml

error signature

BCCode : 1000000a BCP1 : 8248EA50 BCP2 : 00000001 BCP3 : 00000000
BCP4 : 804EF372 OSVer : 5_1_2600 SP : 2_0 Product : 256_1

 

[bcastner]

faq779-6451


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Users Helping Users

 

[linney]

If the error occurred after installing a device driver or application, try using Safe Mode and removing the driver or program.

To check your RAM.

http://www.simmtester.com/PAGE/products/doc/docinfo.asp

http://www.memtest86.com/

http://oca.microsoft.com/en/windiag.asp

To check your Hard Drive.

The drive manufacturer will have free diagnostic software to check your drive for problems.


To check your drivers.

HOW TO: Verify Unsigned Device Drivers in Windows XP

http://support.microsoft.com/support/kb/articles/q308/5/14.asp

To check conflicting software.

310353 - How to Perform a Clean Boot in Windows XP

http://support.microsoft.com/default.aspx?scid=kb;en-us;310353&FR=1&PA=1&SD=HSCH

316434 - HOW TO: Perform Advanced Clean-Boot Troubleshooting in Windows XP

http://support.microsoft.com/default.aspx?scid=kb;en-us;316434&FR=1&PA=1&SD=HSCH

310560 - How to Troubleshoot By Using the Msconfig Utility in Windows XP

http://support.microsoft.com/default.aspx?scid=kb;en-us;310560&FR=1&PA=1&SD=HSCH

Some general things to try.

See if System Restore will get you back to a restore point before your problem with Windows.

Try Safe Mode (Do you have this problem in Safe Mode?).


Run the System File Checker program from the Run Box by typing.....Sfc /Scannow in it and have your XP CD handy.

If they don't work you could try repairing windows itself by running it over itself. You will lose all your windows updates but your files will be untouched.

How to Perform an In-Place Upgrade (Reinstallation) of Windows XP (Q315341)

http://support.microsoft.com/support/kb/articles/q315/3/41.asp

 

[bcastner]

My best is that it is a Norton AV problem, if that is used. The full debugging session (preferably with the large DUMP model used) would show the source.



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Users Helping Users