BLUE SCREEN OF DEATH

[UKboy]

Hi I keep on getting a blue screen of death when running various programmes.

example

DRIVER_IRQL_NOT_LESS_OR_ EQUAL

technical information

Stop:0x000000D1 (OXF97C9EF,0X000000FF,0X00000000,OXBF07C9EF)

win32k.sys -address base at BF800000, DATESTAMP 3F73195D
win32k.sys -address base at BF800000, DATESTAMP 3F73195D

any ideas

http://www.BrightonBaby.2ya.com

 

[simonWMC]

i got the same - downloaded a patch from ms website, worked for a while.

got so fed up, today i am removing XP and going to 2000

Should start insafe mode

 

[bcastner]

The system attempted to access pageable memory using a kernel process IRQL that was too high. The most typical cause is a bad device driver (one that uses improper addresses). It can also be caused by caused by faulty or mismatched RAM, or a damaged pagefile.

Ram test:

http://oca.microsoft.com/en/windiag.asp

This error is usually faulty RAM.

 

[UKboy]

thank you

http://www.BrightonBaby.2ya.com

 

[bcastner]

Also, verify your drivers:

http://support.microsoft.com/defaul...port/kb/articles/q308/5/14.asp&NoWebContent=1

 

[UKboy]

Helo again.

No problems with the memory, all NON Bill gates certified drivers left within a mile of the PC and its still crashing??!!??!

aaarrrggghhh

http://www.BrightonBaby.2ya.com

 

[bcastner]

Redo, manually your virtual memory settings.

The following all should be done in Safe Mode:

In System Properties, disable virtual memory by choosing to set the values manually. Set Min and Max to 0 zero, apply.

Reboot into Safe Mode again.

Set Virtual Memory to either Windows chooses, or 1.5 times your physical memory for both Min and Max.

Reboot into Normal mode.

Reference, and the bibles on this:

Jim Eshelman:

http://aumha.org/win5/a/xpvm.htm

Daniel Petri's Wonderful thoughts on the issue:

http://www.petri.co.il/pagefile_optimization.htm

 

[UKboy]

I've given it a try and We shall see.

Thanks you

http://www.BrightonBaby.2ya.com

 

[linney]

To get further information about the error look in your Event viewer.

Look in the System or Application folder. You can get to the Event Viewer via right click My Computer icon and select Manage.

Any errors logged in the Event Viewer can be expanded by double clicking on the error line.

Take any event error I.D. number and search for it on these sites.

http://www.microsoft.com/technet/tr.../prodtechnol/winxppro/support/EE_winxppro.asp

http://www.eventid.net/events.asp

Also check any "Information" line that mentions "savedump" and you should find reference to "recovered from a bug check". This is the Stop Error that caused your problem.

You can also turn off "automatically restart after an error" so it will just halt at the fault and display the full Stop Error and blue screen.

Right-click My Computer, and then click Properties .
On the Advanced tab, click Settings under Startup and Recovery .
Click to clear the Automatically restart check box under System failure , and then click OK . The error message on a blue screen should remain on the screen so you can record the error information.



To check your RAM.

http://www.memtest86.com/

http://oca.microsoft.com/en/windiag.asp

To check your drivers.

HOW TO: Verify Unsigned Device Drivers in Windows XP

http://support.microsoft.com/support/kb/articles/q308/5/14.asp

To check conflicting software.

310353 - How to Perform a Clean Boot in Windows XP

http://support.microsoft.com/default.aspx?scid=kb;en-us;310353&FR=1&PA=1&SD=HSCH

316434 - HOW TO: Perform Advanced Clean-Boot Troubleshooting in Windows XP

http://support.microsoft.com/default.aspx?scid=kb;en-us;316434&FR=1&PA=1&SD=HSCH

Spybot

http://security.kolla.de/

Ad-aware

http://www.lavasoft.nu

Hijack This

http://www.merijn.org/files/hijackthis.zip

Will check your computer for spyware and adware.



To checkout unnecessary services you are running.

http://www.blkviper.com/WinXP/servicecfg.htm

Some general things to try.

See if System Restore will get you back to a restore point before your problem with Explorer.

Try Safe Mode (Do you have this problem in Safe Mode?).

Try running ChkDsk to check your drive for errors. Right click your Drive icon/ Properties/ Tools/ Error Checking.

Run the System File Checker program from the Run Box by typing.....Sfc /Scannow in it and have your XP CD handy.

If they don't work you could try repairing windows itself by running it over itself. You will lose all your windows updates but your files will be untouched.

How to Perform an In-Place Upgrade (Reinstallation) of Windows XP (Q315341)

http://support.microsoft.com/support/kb/articles/q315/3/41.asp