Blocks remain on screen

[Tony1701]

Client PC:
P3/1Ghz w/int. Intel CA810 Graphic Chipset
Running WXP Pro, Office XP, Norton AV.
Patched with all updates from Windows Update
Video driver latest from Intel
BIOS latest from Intel.

The problem is when the client minimizes a window (be it
Word, Excel, whatever), about 20% of the time a remnant is
left behind. This remnant is a rectangle shape, and can
be anywhere from 1 by 4", to 2 by 8". The remnant will
have the residual video of what was in that location
before the windows was minimized. It is not application
specific.

Maximizing the window does not get rid of that block. The
only way to remove it is to reboot.

We have:
replaced the motherboard
installed a video card in a PCI slot and ran off that
rebuilt the OS
all the updates listed above.

Any information on this problem would be appreciated.

Thanks,

Tony

 

[ntwrkadmn]

Have you disconnected the network cable? I've seen this happen to me before - I'm running a 16 XP workstation that transfers images to and from a server, if data isn't transferring at a high enough rate the images would stay on the screen. My theory was the computer was waiting to process the data as received and unfortunately taxed the CPU while doing it, causing problems on the workstation while all along it was network related. Maybe this will point you in the right direction. We also had to purchase a high end capture card. Let me know if this helps at all.

 

[dkriese]

Check the monitor regresh rates, you can change them based on your video card speed. Or in XP you may have to turn off the effects I am running at 85 hertz

 

[linney]

Try running DxDiag from the Start Run box and check the Display tool.

Try MsInfo32 from the Start Run box and see if that tells you anything.

Any errors in your Event Viewer?

Do you have this problem in Safe Mode?