Blocking/Routing Incoming Calls with No CID 1

[CChambleeJr]

Is there a way to block incoming calls from multiple PRI trunk groups if the caller doesn't provide any CID? Dealing with CM 6.0.

Thanks!


===
Chuck Chamblee
ACSS (CM) | CTP | A+

 

[smokinjoe2938]

Why would you want to do that? some people do not have caller id

acss sme acis sme acss cm 5.2.1 acss cm and cmm acss aura messaging.

 

[CChambleeJr]

Because the customer says so. And I think you misunderstand. Unless you explicitly BLOCK your CID from being sent, it will be sent. Our customer doesn't want calls coming in from blocked numbers.

===
Chuck Chamblee
ACSS (CM) | CTP | A+

 

[smokinjoe2938]

what a strange way to do business, some people choose to block their caller id so I guess they can not do business with this company, what a way to run a business

acss sme acis sme acss cm 5.2.1 acss cm and cmm acss aura messaging.

 

[fataldata]

Unless you explicitly BLOCK your CID from being sent, it will be sent

We have a robbed-bit trunk that does not deliver CID and the provider wants $0.05 per call to deliver it. Management has chosen not to spend the money, I guess you could call that and explicit block.

 

[fataldata]

If you have the ability to use vdn's and vectors this works for specific numbers however i'm not sure how you would filter 'Unavailable'.

[URL unfurl="true"]http://www.tek-tips.com/viewthread.cfm?qid=1715939[/url]

 

[4merAvaya]

If you have vectoring enabled and the calls are coming in on a VDN, you can do something like this:

CALL VECTOR

Number: 3 Name: test
Multimedia? n Attendant Vectoring? n Meet-me Conf? n Lock? n
Basic? y EAS? y G3V4 Enhanced? y ANI/II-Digits? y ASAI Routing? y
Prompting? y LAI? y G3V4 Adv Route? y CINFO? y BSR? y Holidays? y
Variables? y 3.0 Enhanced? y
01 goto step 12 if ani = 1+
02 goto step 12 if ani = 2+
03 goto step 12 if ani = 3+
04 goto step 12 if ani = 4+
05 goto step 12 if ani = 5+
06 goto step 12 if ani = 6+
07 goto step 12 if ani = 7+
08 goto step 12 if ani = 8+
09 goto step 12 if ani = 9+
10 busy
11 stop
12 queue-to skill 1 pri m

Kevin

 

[joesena]

1 goto step 12 if ani = ??????????

 

[CChambleeJr]

Sounds like a vector is the way to go, but unfortunately, all of our calls come into two trunk groups, consisting of about fifteen PRIs.

===
Chuck Chamblee
ACSS (CM) | CTP | A+

 

[joesena]

Are they trying to block these calls from a main number, from user number(s), or both?

 

[CChambleeJr]

Block from ALL PRIs, all incoming trunks.

===
Chuck Chamblee
ACSS (CM) | CTP | A+

 

[Mark568B]

I wish we could do this too. We route calls to our fax server via AAR and every single call with no callerid is spamfax.

On the voice side we use 'goto step x if ani=none' in our vectors and also 'if ani in table 5' (vrt tables)

We do not allow calls with blocked ani to use our search by name feature.

 

[joesena]

I'm curious whether the following will work, although I'm not in a position to test it. (Steps 3/4/5 borrowed from another forum)

(1) change system-parameters features (the following was on page 9 for me)
CPN/ANI/ICLID PARAMETERS
CPN/ANI/ICLID Replacement for Restricted Calls: 001122
CPN/ANI/ICLID Replacement for Unavailable Calls: 001122

(2) change trunk-group xxx (the following was on page 3 for me)
Replace Restricted Numbers? y
Replace Unavailable Numbers? y

So now those calls with no caller ID will instead have caller ID '001122'

(3) change cor 995 (or some other COR you're not using)
Calling Party Restriction: origination

(4) add station 1234(or some dummy extension you'll never use)
COR: 995

(5) change off-pbx-telephone station-mapping 1234
Application EC500
Phone Number 001122
Trunk Selection ars
Config Set 1

So now 001122 calls will "map" to extension 1234, which isn't allowed to originate calls. So the call fails.

 

[CChambleeJr]

Looks worth trying. I'll let you know.


===
Chuck Chamblee
ACSS (CM) | CTP | A+