Blocking Long distance and IDD calls on 2250 console

[rajdhani]

Hi

Can anyone help me in blocking the long distance and IDD calls on the 2250 console. I have a customer who wants the operator to make only local calls from the 2250 console. I tried to change the NCOS value in ATT_DATA, but all in vain. The 2250 gets unrestricted.

Thanks
Rajdhani

 

[GHTROUT]

Understandably, "The customer may not always be right, but they are always the customer" In this case, the customer is an idiot and unfortunately a customer. The console is the last place to impose restriction in place of reprimand.

If the Attendant is not being restricted by the ATT_DATA NCOS, they should be informed and then fired if it continues....this because they are intentionally bypassing the NCOS by dialing a Trunk Route Access Code to place calls.

However, if your intention is to circumvent fraud, refer to the unique BARS settings in this primer:

http://www.ghtrout.com/m1security

~

http://www.GHTROUT.com/

 

[johnpoole]

does that same ncos block a normal set? if so gene's right. they may have the acod.. change it to an 8 digit number.. you can not program around internal hackers.. you can block acod access with tgar/targ but be carefull.. i've never seem a switch that i can not hack if i have console access.. that's almost the key to the city

john poole
bellsouth business
columbia,sc

 

[rajdhani]

Thank you for the information. I do understand that 2250 - operator console cannot be restricted. Eventually we did a work around to do something with the pretranslation table. The console takes the XLST 1 by default.