Blocking call forwarding

[telesonic]

We have a client with an ipo 403 with Proteus call logging to sort out the phone bills between them and two sublet offices. It has been noted thet one of the offices often forwards calls on to his mobile. This does not show on the Proteus call logging.

CTI have said that using shortcodes to forward to the required forwarding number using account codes will enable a report for account codes to pick them up. (No problems there)
But also that it was possible to set the ipo to block people from forwarding calls unless they use one of the predefined and agreed shortcodes.

How do you block people from forwarding calls inc' via phone manager etc from the ipo...?

Thanks if anyone can help here,
Paul

 

[kristiandg]

If you're running 2.1, you have access to "User Restrictions". I can send you a template DB that basically turns the restrictions into the CORs of a Definity.

In fact, now that I think about it, I believe I sent it to the list a while back and someone posted it. You might want to search for it in the list. Last time it generated several requests, which is why someone offered to post it.

Kris

 

[telesonic]

Hi thanks - for some reason I never received an email to tell me I had a reply! Thought it might be impossible.

If you could email me the template DB you have that would be great, that way I might email you the odd question regarding the changes etc if I have problems.

Could you send it to paul at telefonix dot co dot uk please and we will play with trying to get that to work.

very very appreciated thanks.

 

[big70]

Can you send it to me to please, i like to take a look of it.

P dot Leeuwis at planet dot nl

Greets Peter