Good morning to you all as the sun has just shown up in here.
Thank you for all those who has seen my question and didn't know the solution, and thank you for those who knew it and didn't reply.
my problem has been solved, and in order to share how this happened, I was informed that all managers were added to an xlst, all I had to do was added the DN that wasn't able to call the GM to this list and the issue is resolved.
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