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Block calls on DID 1

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Vidmine

Technical User
Oct 2, 2008
100
US
I have read the FAQ's on blocking incoming calls.
I configured it and it does block the call however it will not block it on DID's.
I have a CM
I also have redundant SIP trunks. If I call main number on the secondary SIP trunk the calls are not blocked.
There is probably something obvious I am missing
Any ideas on how I can block the incoming call on the DID's
 
Here's my config so far...
display cor 5 Page 1 of 43
CLASS OF RESTRICTION

COR Number: 5
COR Description: Test

FRL: 3 APLT? y
Can Be Service Observed? y Calling Party Restriction: origination
Can Be A Service Observer? y Called Party Restriction: none
Time of Day Chart: 1 Forced Entry of Account Codes? n
Priority Queuing? n Direct Agent Calling? n
Restriction Override: none Facility Access Trunk Test? n
Restricted Call List? n Can Change Coverage? n

Access to MCT? y Fully Restricted Service? n
Group II Category For MFC: 7 Hear VDN of Origin Annc.? y
Send ANI for MFE? n Add/Remove Agent Skills? n
MF ANI Prefix: Automatic Charge Display? n
Hear System Music on Hold? y PASTE (Display PBX Data on Phone)? n
Can Be Picked Up By Directed Call Pickup? n
Can Use Directed Call Pickup? n
Group Controlled Restriction: inactive

display station 3724 Page 1 of 5
STATION

Extension: 3724 Lock Messages? n BCC: 0
Type: 6408D+ Security Code: TN: 1
Port: X Coverage Path 1: COR: 3
Name: Call Block Coverage Path 2: COS: 1
Unicode Name? n Hunt-to Station:
STATION OPTIONS
Time of Day Lock Table:
Loss Group: 2 Personalized Ringing Pattern: 1
Data Module? n Message Lamp Ext: 3724
Speakerphone: 2-way Mute Button Enabled? y
Display Language: english

Survivable COR: internal Media Complex Ext:
Survivable Trunk Dest? y IP SoftPhone? n
Remote Office Phone? n
IP Video? n





display off-pbx-telephone station-mapping 3724 Page 1 of 3
STATIONS WITH OFF-PBX TELEPHONE INTEGRATION

Station Application Dial CC Phone Number Trunk Config Dual
Extension Prefix Selection Set Mode
3724 CSP - 5556541234 ars 5

display off-pbx-telephone station-mapping 3724 Page 2 of 3
STATIONS WITH OFF-PBX TELEPHONE INTEGRATION

Station Appl Call Mapping Calls Bridged Location
Extension Name Limit Mode Allowed Calls
3724 CSP 2 origination all both
 
It appears you created COR 5 for blocking calls but your station is assigned COR 3. Set the COR of the station to the same you are using for blocking.

I don't see an off-pbx configuration-set. Here's an example:
Code:
display off-pbx-telephone configuration-set 6
 
 
 
                                  CONFIGURATION SET: 6
 
                      Configuration Set Description: Blocked
                               Calling Number Style: network
                                CDR for Origination: phone-number
                 CDR for Calls to EC500 Destination? n
                        Fast Connect on Origination? n
                       Post Connect Dialing Options: out-of-band
                      Cellular Voice Mail Detection: none
                                      Barge-in Tone? y
                        Calling Number Verification? y
          Call Appearance Selection for Origination: primary-first
                                   Confirmed Answer? n

Perhaps you have set 5 configured for blocking. I do see that set in your off-pbx station mapping so perhaps you just didn't include the config.

On page 2 of the off-pbx station mapping, try setting as

Code:
change off-pbx-telephone station-mapping 16666                  Page   2 of   2
                  STATIONS WITH OFF-PBX TELEPHONE INTEGRATION
 
 Station       Call       Mapping      Calls       Bridged        Location
 Extension     Limit      Mode         Allowed     Calls
 946666         2       [COLOR=#EF2929]origination    none        none[/color]


 
Thanks,
I changed the extension to COR 5 and still have the same issue.
I checked the incoming caller ID and noticed there was a +1 on the number.
I added +1 to the off-pbx st map and I am able to block the call

Thanks for the quick help.
 
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