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Block calls based on Caller ID?

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craigsarmy

IS-IT--Management
Jan 19, 2006
63
US
Can my CS-1000E 4.5 block calls based on called ID?
What do I need to program?
 
incoming calls????? it yes!
no you can't.. block incoming calls, the only way is to call your CO and have them block the calls for you.....
 
You can block incoming calls based on Caller ID if you have Symposium.

JohnThePhoneGuy

"If I can't fix it, it's not broke!
 
John,

I assume you mean that you can block the incoming calls with symposium (or Contact Centre?), provided the calls are routed through a cdn that is acquired by Symposium?

Otherwise, I thought that Symposium and CC had no bearing on normal call processing?

Thanks,
(another John)
 
That is correct.




This is an Analogy so don't take it personally as some have.

Why change the engine if all you need is to change the spark plugs.


 
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