telcomwork
Technical User
Is this possible? I only want to block caller-ID/ANI for a few of extension not everyone.
I always thought that if I placed a call on a Non-DID I setup in the PBX that the ANI that would pass would be the BTN of the company? I was told by an MCI tech that ISDN PRI this is not the case, the PBX overrides their information.
My issue is I have a reqiuested to block ANI for some of our agents. I thought for sure I have assigned a NON-DID and the BTN was passed but based on the last piece of information I am finding from MCI I'm at a lost how to accomplish this.
What am I missing to accomplish this?
I always thought that if I placed a call on a Non-DID I setup in the PBX that the ANI that would pass would be the BTN of the company? I was told by an MCI tech that ISDN PRI this is not the case, the PBX overrides their information.
My issue is I have a reqiuested to block ANI for some of our agents. I thought for sure I have assigned a NON-DID and the BTN was passed but based on the last piece of information I am finding from MCI I'm at a lost how to accomplish this.
What am I missing to accomplish this?